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"Appointment was setup up quickly. Service provided two days after contact. David showed up promptly and was very courteous and professional. He discovered and resolved a significant problem with my HVAC system which was costing my hundreds of extra dollars a month on my energy bill. Also fixed the installation of my thermostat. I was very please with Airpro's service."

"Professional and courteous. They're not going to do you any favors but their service is solid. They fixed a leak on my Mitsubishi Mr. Slim ductless mini-split (a heater/ac wall unit). First, one of their techs came out to diagnose. He checked some stuff, found that there was no refrigerant and scheduled an LSR tech (leak, search and repair). Diagnosis: $215 The LSR tech came out, checked the system and found that there was a loose valve. He tightened it and checked the system and we were good to go. He evacuated the system and charged it with refrigerant. He also did maintenance on the outside unit. It looked pretty clean after he was done. Nitrogen Leak Check System (bubble test for leaks): $651 Repair Each Leak and test: $193 per fix Evacuate System: $432 Charge System with Refrigerant: $491 Subtotal: $1982 Yup, two thousand dollars. This is Seattle for you and not sunny Los Angeles. They probably could have taken off the fix charge but I get it. Either way, they fixed my system and I'm happy. I would recommend Greenwood based on their solid service and professionalism. If you're getting an AC unit fixed get quotes! I submitted requests for quotes after the diagnosis and out of the 5 or 6 companies that I contacted nobody would give me a quote and they wanted to send out their own tech to diagnose. But I already had a diagnosis. So I just went with Greenwood. I hope this helps someone out there. My AC is ice cold and I'm happy. Maybe it'll spit out popsicles!"

"I requested service online the night before and they called me around 9 a.m. the next morning to schedule the job for that same day (between 10-1). They then called about 15 minutes later and asked if they could show up early around 9:30). Great punctuality! The tech, Elliot, did a superb job. He explained everything to me in very thorough detail and checked and rechecked the system after every adjustment he made. My AC unit wasn't plugged into my furnace correctly and was only getting about half the volume of air needed. He fixed that as part of the maintenance cost. I needed a new air filter badly, and so I bought one from him. It was marked up 2-4x the cost of an equivalent one online. He also found a capacitor that was on the boundary of being within suitable voltage. He told me it would probably last another year if I was going to have maintenance again next year, but I had him go ahead and replace it for about $175. Maintenance fee was $199. All together a little shy of $500. It felt a little high, but he spent 3 hours at my house. I appreciate him taking his time on the job and being thorough."

"I tried to turn on my furnace for the first time since early summer and it wouldn't work.  I called and left a message after hours and received a call back first thing in the morning.  They didn't have an opening today but scheduled an appointment for tomorrow.  A couple of hours later, I received a call offering me an appointment today after they'd had a cancellation.  The technician got here a little after the appointment window but had called to tell me when he was on his way.  He pretty promptly diagnosed the problem and repaired it (wiring issue with the thermostat) as well as conducting the routine service that I was due for.  He recommended I have the wire replaced, but told me it didn't need to be done immediately.  I was impressed that he didn't try to push the service on me.  Evergreen has a plan that you can pay for that gives you a free service call within the year and discounts on work being done.  I've found it to be a good cost savings.
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One Hour Heating & Air Conditioning of Central Seattle is a locally owned and operated franchise serving Capitol Hill, Madison Park, Madrona, Eastlake, Leschi, Mt. Baker, and surrounding neighborhoods up through Shoreline and Everett. We specialize in furnace and heat pump installs, AC service, system repairs, and routine maintenance for Seattle homes.\n\nWhat sets us apart is simple. We show up when we say we will, we do the work right the first time, and we never push you into something you don't need. Our owner Alex is involved in every job and our lead technician Matthew brings years of hands on HVAC experience to every install and repair.\n\nBacked by the trusted One Hour national brand with a 100% satisfaction guarantee, but run with the care and accountability of a small local business. Give us a call and experience the difference.

"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
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"Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, they wouldn't pick up and you were passed onto an answering service who would ask you a list of generic questions like "Where did you hear about Blue Flame" and "Are you interested in purchasing a system?"... I've already purchased a system that I'm trying to finish having installed!!! The actual instillation took longer than they predicted, and while I appreciated the workers staying late into the night to work on the project, they didn't come prepared with all the equipment to do the work. They needed to borrow my extension cord because they didn't have one, and ended up plugging into the outlet in our backyard without asking, leaving our yard gate wide open. Fortunately our dog didn't escape before the open gate was noticed several hours later. They also helped themselves to items from our garage without asking, like our broom to sweep up their trash and debris. Lastly, and possibly most serious, the workers who were installing the system in our house were constantly pulling down their Covid masks when they thought we weren't around, and would scramble to pull them back up when they saw us. Bottom line, I probably got a good price on the unit and work, but it's not a very polished or professional company, so fingers crossed that everything was installed properly and will work for years to come."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"The best Furnace & A/C company in the PNW, fantastic service and communication all the way through with the installation of our unit Besides providing the best price with guaranteed no added costs, they were clean, considerate, professional and very thorough. I definitely recommend. Matt deserves a gold star for best technician."

"Performed service for rental property, went smoothly, very professional."