Get matched with top tankless water heater repair pros in Itasca, IL

"I have lived in my home for over 23 years and have used several different Heating and Air companies thru the years... I needed service in Sept 2018 and had various coupon prices of $39 and $49 for an A/C tune up and was about to chose on of them but decided to check Angie's list for a review or google for the coupon companies. That is when I found American Family HVAC and started to read their reviews.. For some reason, I decided to use this company even tho the cost was a bit more money and boy am I ever happy that I went with my hunch. Sometimes it is NOT always about the money. I was really looking for an A/C furnace company that I could count on and use regularly. Not only was the repair gentleman that came out, on time and very thorough and professional but he spent a long time and I feel that I received the most thorough tune up that I have ever had. Josh, the service tech was just a delight and the best part was that this company has a membership contract that I was able to purchase. It is a small monthly charge monthly and . I get 2 free tune-ups a year included in the monthly fee for NO charge and if I need any service work I get 20% off of the charge and same day service...all for only $12.95 a month. What a wonderful idea and I cannot express how happy I am with this choice. It is a win-win deal for me and the company. I am a very happy camper with my choice of this company."

"It went well. The guys who installed the water heater were very professional and answered my questions."

"In general J&S Plumbing is very responsive, they went out of their way to install a new water heater for us, in a tight space, within just a couple days of my first call. As for plumbing services, they mentioned that they do not charge extra for work in the evenings or on weekends, which many other companies do. The first power-vented water heater they put in had an issue with condensation drip-back, which caused the burner to have intermittent problems keeping the pilot light going. J&S was very professional and responsive to the problem. A month after the initial install, they ended up replacing with another brand new water heater, quickly and at no cost to us."

"They were very responsive and able to replace my water heater quickly. I was given several options for the replacement. Lenny was excellent"

"Everything went a smooth as possible! No problems were found on either my A/C unit or hot water heater."

"The job to replace water heater was done well overall. They claimed that an additional plumbing job was mandatory and that they would not proceed without that. There was no way for me to verify whether this was mandatory or not. I had requested them to wait for me to review the additional work (I drove home while they begun the job). I may have been 3-5 minutes late and they were gone. I requested that I would appreciate if somebody comes by and shows me the additional work and the cost justification for it."

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."

"Gary fixed a water heater for me in a prompt and efficient manner. He offered me a number of repair options, which I appreciate. He had the parts needed on the truck, which made the job much smoother. I am always shocked at the cost of repairs, and I suppose Gary's price was right in line with others."

"Repairs were complete and all is working as it should."

"Great! They were able to come out two days later and got everything done before noon. Water heater was replaced with drain pan, the utility room was vented, and the heat was turned on right away. They also guaranteed that if the venting was deemed insufficient by People's Gas, that they would meet PG's request (within reason, of course) at no extra charge."