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"Never contacted me"

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"I'm amazed of how my shower upgrade turned out. I still can't believe cts creation finished in one day. I recommend cts creation to anybody and everybody. They killed it!"

"3 Son’s Siding & Gutters LLC did my roof about four months ago.They came and gave me a price that was more than fair…3 Son’s were very professional,work very safely.They stripped two layers, found that they had to get plywood and replace the whole roof, it was a bit more but they did the plywood, re-shingled the roof in the one day.i was very impressed with the way all the workers did what needed to be done. The job was done in a day and a half,all the mess was picked up went around the house with magnets picking up all the nails.All I can say I believe they are very professional, very concerned about how my property was left I think it was cleaner than when they started.Very good crew did a great job couldn’t be any happier. Great crew very professional!!!! Thanks for all your hard work.Al Couture Southwick Mass."

"Very professional, if I called I received a response right away. I live my newly remodeled bathroom."

"My first impression of Erick was excellent! I met with several contractors prior to meeting Erick and just didn’t get that vibe. Wow what a great choice I made . Erick and his crew were very meticulous from the start to finish. My house looks like it came like new . Thx again guys!!"

"Wonderful. They worked with me all the way through the process. I needed time to get funds together and they kept in contact with me and when I finally had the funds, they worked thier schedule to get this done immediately. They were compassionate and understanding about the whole situation. In the end, the job was efficient and professional and it was a great success!! Thank you to Jeremy and son. We are very grateful."

"The amount of times this company has no call, no showed for a problem with a unit they just installed is uncanny. Not to mention I was grossly overcharged for a service they aren’t even providing. Zero class. Zero accountability. Zero stars."

"This is the latest after HARP has been out to try and fix an AC system they installed. Mind you 4 different technicians have been to the property and none seem to have been informed on the repair or what it would take to fix it. I had another AC company come out an inspect the unit HAAP installed. This is what the report stated: ent to look at heat pump system in the apartment. Outside I found the condenser line set to be kinked, uninsulated, the wrong size and the system to already have dye added to the system so someone has tried to leak check the system. The problem with the dye is that it should never be used in a system because it contaminates the refrigerant and the oil in the unit, these actions have taken years off the operation of the unit. Inside starting at the thermostat to be wired incorrectly which may be a leading cause to why the system is running incorrectly. Also found that part of the ductwork was cut out of the way by the previous company and they did not put the duct work back together and in fact just covered the whole on the end of the duct. The line-set is wrong as it is suppose to be 3/8 3/4 line-set and it is only 1/4 1/2 line-set which leads to less life of the system and improper running of the system. In order to fix the system we would have to reclaim any refrigerant from the system and then un do the brazed connections, run line hide, drill out the building pull new thermostat wire and a new line-set between the two units, braze pull a vacuum, charge the system and then re wire the system. Also this would not insure proper running of the system because the system has already been damaged from the improper installation Task # EHR-100 RRL-160 RRL-170 LNS-110 LST-100 Description Rewire Low and/or High Voltage - Indoor Equipment : - Sometimes, an event occurs which may damage the wiring to a component in your system. There are two types: high-voltage (running motors, for example) and low voltage (usually running indoor thermostats). Repairing the damaged wiring will allow voltage to operate inside of the indoor unit. Add Initial lb of R-410A Refrigerant : - The refrigerant system is a "closed-loop system" meaning that it does not require being "topped off" like a gas tank. In fact, in most cases, the refrigerant in the system will actually last longer than the system. If the system requires additional refrigerant to be added, it usually means there is a leak in the system. It is important that the leak is located and repaired before the refrigerant is added. This is for the initial pound of refrigerant in order to start diagnosing the system, however, more may be necessary. Add R-410A Refrigerant Each Additional lb : Additional refrigerant was necessary. Refrigerant Handling Lineset - 50 Foot : The lineset is the copper tubing that connects the indoor coil for the air conditioning unit to the outdoor condensing unit. Sometimes it is possible to re-use an existing lineset. We recommend replacing the lineset where accessible. In some situations when the old unit fails it can contaminate the tubing. Reconnecting the tubing to a new system can shorten the life of the equipment. Repair Line Set : - If the line set is leaking refrigerant or has other issues, such as a kink in the line, repair may be an option, instead of replacement. includes pump down of system, pressure test, vacuum and testing the system. additional refrigerant NOT included. No one from HARP will return my calls at this point. My next step is to take them to Court to get my money back and find a reputable AC company that can perform the work and actually have technicians that know what they are doing. AVOID THIS COMPANY AT ALL cost. They are rip off artist."