Get matched with top deck, fence, patio or porch clean and sealers in Jamestown, IN

Integrity Homes Solutions is a family owned business focused on the customer. We believe by serving the customer we will prove our work out performs the other guys. The values are in our name. I personally will always provide the best results with the most honest approach.

"Work took some time to get scheduled but was performed diligently and results were high quality and in-line with estimate and expectations. The deck required a large amount of stripping before resealing which was done successfully. If you have a deck needing rework I recommend Deck Rescue as an option."

"This is the second time I have used Protect and Preserve. As usual, Paul went above and beyond to help with all aspects of painting including suggestions of where and what to paint. Color selection, matching to carpet and furniture, suggested tape repairs, etc. I have recommended this company to several friends as well and will definitely use them again in the future!"

"They always do great job cleaning our gutters - especially needed on 2nd story where I don't have access. They have also repaired gutter over our porch in past and did good work."

"All the work was excellent! This is the first time we used Shorts and I would highly recommend without any reservation. They were extremely prompt with their quoting process and once the work began the crew worked diligently. They were responsive and the wood repair was somewhat complicated but they did an outstanding job. The stripping and staining of the deck was the best we have ever had. Once they committed to our project they stayed on task. Their pricing is very fair as well. I cannot say enough good things about the crew and their office staff is very receptive and helpful. If you call - you get an answer!"

"I cannot, unfortunately, join in the rave reviews this company gets.  Let me explain in detail.
 
Last fall I moved into a new home, and the builder did a crappy job with the lawn.  In the spring, I paid Nagas $4,000 for what was supposed to be a fresh start with lots of topsoil, plus grass seed and straw.  The topsoil cost was double the initial informal estimate Jason provided in person (which he later said was based on last year's prices).  To be fair, the $800/load price was reflected on the written estimate I agreed to.  But the point is, this lawn was a substantial investment.  (And Nagas can be a bit aggressive about seeking quick payment.) 
I received no instructions whatsoever on caring for the new lawn, weed control, fertilizing, when to mow, how much to water, or what to expect as far as progress during the first season.  I also got the impression that Jason and his company were perhaps stretched too thin.
Five weeks later, my yard looked like an abandoned lot.  The new grass was, at best, patchy.  The front yard was choked with all sorts of exotic looking weeds, much of which I now know was hard-to-eradicate nutsedge.  There were all sorts of bare spots.  I brought my concerns to Jason, who claimed the new grass was progressing as well as possible given the hot weather in early spring.  Jason's people came out (at no charge) to spray and overseed.  The grass finally seemed to pick up in quantity, but it doesn't look anything close to thriving.  It's still thin, pale, and rather patchy, and often has a yellow/brown cast despite a wet summer and regular watering. 
Since then, I have used Nagas for biweekly mowing at a rate of $50 per visit.  Several times the mowing crews cut landscape lighting wires (this stopped after I brought it to their attention) and left big muddy ruts (which are now bare patches) from their large mowing equipment. 
On June 28, I alerted Jason that there was a serious weed problem that needed to be addressed.  A few days later he informed me that he had sprayed but "may need to spray again."  He also mentioned he would seed again in the fall.  If this spraying indeed happened (I wasn't billed), it had no effect whatsoever.  Nutsedge, I've come to learn through the research I've had to do on my own, just laughs at ordinary herbicides.  Jason's emails referred to spraying for "broadleaf."  So I now assume he didn't understand the problem he was dealing with. 
It's now August, and I've become alarmed that the front yard is being overtaken with nutsedge, a weed that's ugly and very difficult to eradicate.  Today, I wrote Jason about this.  His advice was to wash his hands of the matter and suggest I call Scott's or Trugreen.  I have all the emails documenting the above-described interactions. 
I consider this unsatisfactory for an A-rated professional landscaping company.  I had assumed that, being a small local business where you deal with the owner himself, Nagas sought to form ongoing client relationships.  To my mind, that involves customer education, monitoring, and followup when they've done an expensive installation and I've brought problems to their attention.  By referring to future spraying and seeding, Jason led me to believe that my lawn was under his ongoing care and concern, not just a one-off job.  His crew is here every other week.  Jason is supposed to be the lawn care expert, not me.  Up until now, Jason has responded quickly when I've expressed concerns.  But the point is that those actions have been completely ineffective, and he obviously wasn't monitoring the problem as I believe he should have once it was brought to his attention in late June, to try to assure a successful resolution (i.e., healthy, weedless grass).  As a result, I am left with an anemic lawn, an ugly mess of nutsedge, and a threat to my $4000 grass investment.  
Jason's response today -- "My guys that mow have no formal training except for mowing.... I do not just drive around and look at yards unless I have been asked to check on something.  I think using one of the larger companies that specialize in lawn weeds is your best bet." -- shows he is washing his hands of the problem. 
If Nagas is not going to provide customer education and ongoing maintenance and support, then they should not be in the lawn-installation business to begin with, or it should made clear at the outset that once the seed is in the ground, the customer is on his own and needs to hire Scott's pronto.  In my case, the expectations and responsibilities were left ambiguous.  I accept some responsibility for this.  But on all these facts -- especially the ineffective response to specific problems and lack of follow through to see that the problem was resolved, i.e. that the weeds were under control --  an "A" rating and "super service award" certainly cannot be justified. 

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"Jamie not only did a great job cleaning and sealing our deck, but he also did a wonderful job at some construction needs that we had on our deck. We were especially impressed with his professional attitude and his reliability. Overall, a great experience!"

"We are new to the area and were unsure who to call for yard clean up and dirt haul away after a fencing install. We came across Heath Outdoor LLC on Angies List and decided to give them a try after recieving two bids that were way out of the price range we were wanting to spend. They were very friendly and professional, and incredibly price competitive! We did not hesitate and booked our job with them right away. The crew that did the work the very next day (excellent turn around time!!!) was prompt and efficient, and very nice. Not to mention the phenomenal job they did! They used hand tools and were very gentle on our new sod, leaving our yard clean and our grass in great shape! We will definitely be returning to Heath Outdoor for our future landscaping needs! I cannot speak highly enough about them!!"

"WOW! I couldn't have asked for anyone better to come paint our house. Marcos came to our house to do an estimate and less than a week later was able to come complete the work. We had almost our entire house repainted (about 2,850 sq ft) and Marcos and his crew finished in about 3 days. They were extremely professional, clean, and efficient. Marcos went out of his way to accommodate our schedule and get paint samples that we wanted to see. They repaired minor drywall issues in our wall and moved and covered all our furniture with no issues. I'm so incredibly happy with the work they did and I would hire them again in a heartbeat!"

"Fabulous. The deck is exactly as I hoped. The work was done on time, very well, clean, and the employees were easy to communicate with. Very fair and trustworthy, highly recommend."