Get matched with top carpet installers in Jewett City, CT

"A very positive encounter!!! Reggie arrived on time to walk through the projects and write up the estimates. Staff came on time, cleaned up as they worked ad stayed till the job was done. Emails and phone calls returned promptly, and one small situation addressed to our complete satisfaction. Exceptional experience and have arranged for more work later in the year on two additional projects. <br />"

"Floor was expertly installed. Just wish they had clarified in advance which direction we wished to have the flooring material installed."

"Sales, quote and overall installation went well and the floor looks very nice. My only objection has to do with an installation detail that went poorly and that's the reason for the B ratings. An unforeseen condition became apparent when the carpet was removed. The photo show that a wall had been removed and the location where the wall had been removed was patched with wood that didn't quite come up to the floor grade. The vinyl flooring was placed directly over the gap and as a result, when you walk on the floor in this area, the flooring flexes and it is quite noticeable. My comments relate to how this was handled. The installers, in general, did a fine job but they never addressed the gap issue with me or as far as I know, their manager. The installers are paid to install, apparently blind to consequences, and not problem solve; that's the issue. I didn't become aware of this problem until the job was nearly complete when I walked into the room to see the progress. I'm sure something could have been done to fill the crack and / or lessen the flex. It would have been nice for them to inform me (I was around all day) or at least let me know they discussed the issue with their manager. Perhaps nothing could have been done or perhaps something could have been done. At least I could have made an informed decision."

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"I am VERY SATISFIED with every aspect of this project. Russ was very responsive to my initial request to bid on the job. The pricing was extremely competitive, despite the job being relatively small and the people that performed the work (Corey and Josh) did an excellent job and were both highly professional. I have already recommended Oak & Pallet Tile Design to friends contemplating similar projects and will continue to do so."

"They are a small company with a good work ethic.  The owner (David Dahlman) provided me with a written quote of exactly what would be done and the installer (John) did exactly what they said they would do.  When the installer (John) got the flu two days before my installation I was called and notified immediately that there would be a delay due to the previous job being delayed.  I was called several times to verify when the work would be done.  John showed up exactly when he said he would, did a very professional job and cleaned up when done.  The owner came by half way through to make sure that I was satisfied with the work being done.  I was very pleased with the end product.  My only negative would be the fact that they will only install, and guarantee, tiles that they provide.  I found their selection limited but I was able to find something very close to what I was looking for. <br />"

"Better Built Basements LLC renovated my basement this past summer, installing a full bathroom, bedroom (with egress window), office and finished common area. The project went very smoothly, with great communication and follow-up. Just about everything was done to spec and on the correct timeline. At the beginning of the project we were provided a schedule, and they met almost every milestone; the entire project was completed on time, including pulling the necessary permits and passing all town inspections. We had a few change orders during the project, and they were able to work them in and still complete the project within the original time frame. The communication was phenomenal. For each phase of the project we knew who was coming to the house when, who would be in charge if there was any issue, and who we could escalate to if there were concerns. I would highly recommend them for any project. Months later we are as thrilled with the basement as we were the day it was completed. Thanks so much to the team for our wonderful finished basement."

"Everything as described. Very professional, prompt. No issues. Very happy with service and quality of carpet installed."

"Excellent experience using Thompson's Cleaning Service for carpet cleaning in our home in Norwich. Great communication. On time and professional. Exceptional job cleaning carpets with issues from living with our pets. Very pleased with the results and will definitely be using again. Great to have a local company to call for carpet cleaning. A+"