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"Communication was outstanding. Very professional work and fantastic end result! Could not be happier with my experience with Shaun."

"Curtis diagnosed the problem and fixed and verified the furnace is working correctly. He did this in just a little more than 30 minutes. His 18 years of experience was well worth it. He took apart the gas valve area and found between the gas valve and the orifice to the burner had a spider web obstructing the gas flow. The furnace works well now. Curtis was very professional and honest. Thank you, Curtis, for a great job. I had another company check the furnace last week, but the tech they sent did not have the experience to correctly diagnose the problem."

"Terrible experience. Quoted 2 day job, ended up being 2 months!! No caulking in some places, bad joints in others. NOTHING like what was planned. The floor wasn?t square with the room! They came and?fixed it? THEN offered ?hush money? with a contract so I wouldn?t do exactly what I?m doing!! Also with that they decided to ?void the warranty? lol. Trash company!! They are good until they actually install!"

"He was very informative on what the problem was and fixed it properly "

"BLUF: Quality of work is superb, administrative management/communication atrocious. For cost, would expect a seamless experience. Background: My wife moved into a house made in 1969 with a fair amount of work necessary to really modernize the house. It was by luck, while at a farmers market we would run into Bordner. The two girls at the farmers market, gave minimal information but scheduled the follow up with a professional to do measurements and give the shpeal. We asked for a consultation for a front door/side window project. Official Consultation: The rep showed up on time and went through the entirety of customization, quality, etc etc. He was very professional. He did some basic measurements and we agreed on two side panes and the main door. The project was quoted roughly 8,000 dollars. At the end of the consultation they had a cheesy free vacation deal that felt a little scammy/time share based so we just ignored that. We were told it would take roughly 2-3 months for the door to be made and to expect an install date at the end of November. Communication: No communication gain to until 1. About a month in when we were told the door width was too small and to change the design--we agreed as the house has many quarks such as this but, would have been nice to know that earlier on... Next Communication 2. About another month goes by and we are hearing nothing, so we call and the person who picks up no longer works for the company? He gives us numbers that go to random people not affiliated with the business. We reach out to the general Bordner phone line and are told someone will get back to us Sometime later it is communicated to us that the rep we spoke with screwed up and that we needed new measurements. Jerry the owner comes to our house to redo the measurements--cool, shows some level of care. Following Communications After this the project is delayed and it requires me emailing Jerry to get any sort of update on the project. The door is delayed due to a "defect" at the factory. Then finally we have a scheduled install date of January 2nd, then the installer is sick. I understand people get sick but, I would think the company would reschedule someone else as we've already at this point been delayed, rescheduled, and hassled. The next install date, it's too cold. The finally install on 1/24/24--roughly 2 months delayed. Project: The installer called prior to the install gave an Estimated Time of Arrival. Very professional kept the work site clean. Good deconstruction of old material and high quality install of the product. Worked with us with a couple of hurdles. Slightly, standoff-ish but, I am not paying the guy to be my friend or make conversation--he loved my son though and hell that means the most to me haha. The door install at this time appears to be of high quality and no issue. There were a few blemishes on the siding--which I am resentful for because I had to wait so long--but I place no blame on the installer for this. Overall impression: The end goal was accomplished, but for 8,000 dollars for a front door, frame, side pane install I would expect better customer service, project management, and communication. I am not running their business nor do I wish to, but they are likely making decent margins on every install so it's not like it's a general contractor doing everything on their own. I would not recommend the company in the future, simply based on the cost and the headache I had to manage. If the company was more affordable with the headaches it would be understandable or if the cost was the same and the company was as easy as order and install cool fine, I am will to pay for that. It felt like I was on my way to becoming an employee with having to continually communicate."

"I can tell Jerry takes real pride in his work. Jerry did a phenomenal job incredibly professional, friendly, and transparent throughout the whole process. Got a fair quote and completed right on time. No surprises—just top-tier craftsmanship. If you want quality work from someone who cares, I can’t recommend Superior Remodeling enough . I wouldn’t trust anyone else for my future remodeling needs!"

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"Herb was great. He also showed me how the water heater works and showed me how to turn on and off the main water supply and drain the sprinkler system to winterize. Very helpful. I would definitely hire him again."

"I hired Paramount back in 2020 for work on the first floor and appreciated their work so much that I brought them back for the basement (fix/ update after mold repair) and second floor (bathroom and stairs update, new carpet). Like the first time, I really appreciated Ryan's suggestions on style and options, and the various contractors were professional and very kind about working around me and the cats. Ryan was ultimately more critical than me about details and appreciate that desire to do things right and as clean as possible. Would use again!... although that would require a new house at this point. 😁"

"Work well done and a cheerful personality"