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"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"Unprofessional, untimely, poor workmanship, stressful experience. Shawn did a LVP flooring install on two levels of my house, including the kitchen. Almost $8K for 1K SF. Flooring failed 1st time due to no subfloor leveling despite me asking twice if it was needed. 24 planks in 600 SF were separating in 2 weeks. Once I informed Shawn the floor was failing, his workers tried accessing my garage without permission to get tools. Seemed like they were trying to split on a bad job. Despite the bad job done, I worked with him on cost-effective products to try and save as much money as possible on the rework. Both levels of flooring had issues, but I only asked for main level to be redone. Ultimately, it took 4 months of poor communication and terrible customer service to finally get new flooring installed, still not level but holding????! Ultimately, the new flooring installed was left unfinished, leaving me to install trim, transitions, end caps, stair nosing and caulk on my own."

"Had My kitchen redone beautifully, looks amazing and cost me $25,000. He is very professional, friendly, and great person to deal with .Definitely would recommend "

"We got our bathrooms converted to full bath with standing shower, kirk and Kasey's company did an excellent job at an affordable price and much lower than other big companies that we took quote from. The quality and color of our bathroom walls looks so good, modern, easily washable and definitely added value to the home.Now that the remodel is done, my bathroom feels like a completely new space. It’s bright, clean, and modern. I love the new walk-in shower with glass doors, the updated lighting, and the fresh look of the walls and floor. I highly recommend this team for anyone thinking about a bathroom remodel. I feel that I got great value for the price I paid. If I ever remodel another room in my house, I will definitely call them again. Overall, I give this bathroom remodeling experience a full 5 stars. Everything from start to finish went better than I expected I am sharing this info as this would help someone else who is also looking for remodeling bathrooms to make a decision."

"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"Dean and his team were great to work with. They understood our vision with our basement reno from the beginning and made it a realty. Their crew was very professional, always communicated well and does really good work. They also were the lowest quote out of the three I received! Great quality and value."

"Larry and his crew were very professional. I appreciated his suggestions which made the job even better. He was always here when he said he would be and the finished basement is beautiful."

"They did an excellent job!"

"Jakubek proved to be an honest and reliable contractor that performs quality work. They did a complete remodel of the first floor in my house that included 1) Gutting and a complete remodel of the kitchen, half bath and laundry rooms (3 full slabs of stone were used as counter tops and back splashes). 2) Installing 1,300 square feet of oak flooring (they used over 3,000 screws to secure the underlayment and eliminate squeaking). Their bid was a fair price and lower than many other contractors who quoted the project. The only cost adjustments were for unanticipated issues and changes I made to the original quote and the amounts were reasonable. Robert, David and their crew paid close attention to detail and performed the job as if they were working in their own homes. They were very flexible and adaptable when issues came up (such as unexpected pipes in the wall) and very helpful in offering suggestions and implementing solutions. Since I wanted to be closely involved in decisions, they included me in all appropriate areas, and I felt like I had input and was listened to. They cleaned up daily and took precautions to protect areas from damage. Once they started the project, they stayed on it, and I felt like I was their most important client. While they did do work on other projects, it never delayed my project and they always had someone on site keeping my project progressing. David coordinated all materials and subcontractors to ensure everything arrived on time. They used excellent subcontractors for the hardwood flooring and countertop installations and monitored their work to make sure the finished project was up to Jakubek high standards. David also made design suggestions and recommended suppliers that had high quality products and better pricing than others I considered using. Jakubek was the first contractor where I never had a dispute, where I felt the entire project was done properly and where I was highly satisfied with the finished project. Therefore, I would highly recommend Jakubek to friends. In fact, I have already recommended them to 4 good friends who saw my remodel and wanted the name of my contractor for projects they are planning. I was so happy with their performance and attention to detail that I asked them to come back and proactively replace my 18-year-old water heater and a failing sump pump. Their work was very professional and they were less expensive than other alternatives for replacing these items."