Get matched with top tankless water heater installers in Kansas City, MO

"Installation was fine. Orkie came back and fixed a problem (unrelated to the installation) with the water heater during an evening."

"Amazing it was on time punctual energetic had a great attitude walked me through what was wrong with water heater which it just started leaking rather badly that day. And then at 4:30 in the afternoon told me I’d be happy to go get the water heater and come back and install it because he knew we were leaving town the next day. He wrapped everything up and left here about 1030 at night and it was one of the absolute best service experience. His demeanor, attitude and his approach were excellent - could not be more pleased"

"I needed a water heater replaced right away. Looked at some reviews on KC Metro Plumbing so gave them a call. Very pleased with the job L.C. and Trey did for me. Professional , courteous service. Highly recommend this company."

"Tom discussed what I would want in a heater and why he recommended the brand he did. They arranged the appointment and arrived on time. The gentlemen installing the unit were friendly, polite, and informative. They cleaned up after themselves and ensured I understood what they did and that everything worked before they left."

"My first experience With Town and Country Pros was 2 years ago when the gas furnace was having issues firing up. It was -5 degrees outside and all companies were busy. They came out the same day even at 8pm. The contacts just had to be cleaned any only charged me the normal fee for the service call (no over price to try and rip me off). The previous company I hired for years (you can "trust" on T.V.) took advantage when a motor went out in the summer and it was 85 degrees in the house. And with my back up against the wall, I paid 2x what it should normally have cost (my Dad used to do AC installs in another state). I got 4-5 different quotes of brands and companies be mindful some might be cheaper, but look at the components, models and series of the equipment, they are not always apples to apples. Pricing- The prices are about the same as other companies even like ones you see advertisements on T.V. So even though they are smaller and not much marketing the prices are reasonable to other bigger companies. Reviews- In nearly all reviews I couldn't find anything negative about Town and Country Pros. And I looked through multiple sources, BBB, Angi, Google etc. With several other companies you would see red or yellow flags about concerns for one reason or another. NOT TOWN AND COUNTRY!!! Quality of work- The installers did great work, but we had 1 issue that had to be fixed 2x after the installation. We had a natural gas smell and they had to come out and tighten a pipe/nut, not sure if it was the same one but close to same area. While annoyed a little, they fixed it! It happens. Customer Service- After the install I had a few questions and maybe I should have reached out to customer service instead of the person who provided me the quote ( and answered system questions), as he was not always on the ball to get back to me without an additional call from my email. Ever since I called or emailed customer service they had been much better at answering my questions. Thermostat- We bought a variable speed system which requires a specific thermostat and I felt while the technician's were knowledgeable about basic functionality, they didn't seem to be fully aware how to "maximize" system efficiency and savings. Look no company is perfect and bumps will happen, but with Town and Country Pros you won't be sorry in my experience. I recommend this company many times over!!"

"I needed a new water heater and also had a new kitchen sink and faucet and new bathroom sink and faucet. L.J. called and was able to get me on their schedule quickly. His team was prompt, professional, and personable! They did fantastic work! Replaced my water heater, sinks and faucets in the same visit and even corrected the plumbing for my kitchen sink and the venting for my water heater. They were totally transparent with pricing and there weren’t any curve balls. I couldn’t have asked for a better experience and will definitely be calling them for any future needs."

"Anthony did a great job installing our new water heater!"

"We had Connelly Plumbing do an entire whole house replacement of our water lines because we had defective polybutylene piping. Brian did a great job, explained what he was doing, and minimized the necessary holes in ceilings and walls. The cost was very reasonable, compared to the other big-name plumbing companies. I would highly recommend them for piping repairs or replacements."

"I had the owner Jacob over to the house on more than one occasion. He changed out my blower motor on my central air. He fixed my hot water heater on 2 separate occasions. He did a service call on my outside unit got it all cleaned up and functioning properly. Jake has came to the rescue when I clipped my thermostat wire with my weed eater. He installed a complete unit top to bottom including new line sets and proper wiring at a rental house for my sister. I highly recommend this company."

"I found Polestar on Angi's list. They contacted me quickly and a supervisor was at our house within 15 minutes with a free estimate. AND within 2 hours, Polestar was able to replace our hot water heater. When they arrived, two of the workers found that our floor drain was clogged. Within 10 minutes, 3 additional workers came with the equipment needed to unclog our drain. And in 30 minutes, the new hot water heater was installed! This is a family-owned 3rd generation professional company that gave us top quality service, reasonably priced hot water heater, and helped make sure we didn't have any other issues. I originally contacted Anthony plumbing. They were way overpriced and were going to charge us $278 for lighting our pilot light. I highly recommend Polestar Plumbing. We will be using them for all our plumbing, heating and air condition needs!"