Get matched with top major home repair pros (general contractors) in Kenner, LA

"SUMMARY: SES did high quality work. They stuck to the projected cost. They finished within the estimated timeframe (or at least close enough). PRELIMINARY STAGES: SES promptly returned our initial call and set up a visit by their estimator. Within a very reasonable timeframe (maybe a little more than a week), we had the estimate in hand. In contrast, we were shocked to see how difficult it was to deal with some other contractors--even in the early stage, when we were trying to give them business. DETAILS OF THE JOB: They gutted ~50% of a ~180 sq ft bathroom to the studs; did some framing/re-framing; removed a large tub and patched in some hardwood; completely re-did the mortar bed/tile/plumbing for the shower; re-routed an HVAC intake to a different part of the house; moved/added some plumbing and electrical; installed a new commode and tile floor in a new toilet closet; hung crown molding; installed a double vanity with a stone top; hung a large mirror and frameless shower door; built out 2 closets. QUALITY. Their renovation was high quality and fit perfectly into our 1930’s arts-and-crafts home. They found, sanded, and painted an old 5 panel door to match the doors in rest of the house. The salvaged/refinished pine floor fits into the existing pine floor seamlessly, and the new trim work matches that in the rest of the house. Their tile guy did an outstanding job on the shower—floor to ceiling with a bullnose and a niche. The subs they used for the vanity/stone top and for the mirror/shower door did a high quality job. We designed our closets and the trim carpenter built them out perfectly (soft-close drawers and all). COMMUNICATION. This was a big asset to the SES experience. Ashley kept us posted with an email almost every day. We knew what to expect when we got home from work, as well as what to look for the next day and the rest of the week. In the rare event that there were surprises or delays, Ashley would let us know right away as well as what the resolution would be. While Ashley was the main line of communication, the owner, Shawn, was very accessible as well when necessary. PROFESSIONALISM. All the people we interacted with were professional and punctual. The workers were respectful of us and our home, and they did a great job cleaning up every day. With very few exceptions, people were at the house every weekday (and even some weekend days), from the start to the finish of the project. THE UNEXPECTED. As the work proceeded, some minor structural damage from the old shower had to be addressed and the hot water heater needed some repairs. These were taken care off in a time- and cost-efficient manner. Otherwise, there were a few miscommunications regarding the electrical rough ins, a plumbing valve, the closet build outs, and the shower door. All these were very minor and easily addressed. Along the way—and especially as things neared the end—Shawn made sure we had everything exactly the way we wanted it. This was our first time hiring a contractor. Before our renovation, we had heard many contractor-related horror stories. Our experience with SES was drastically different. We are already scheduling another project with them."

"Mr. Martinez did the repair very quickly and competently. Very favorable impression thus far. However, as of the review date we have not yet had a major rain after the repair date to provide a test of its effectiveness."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Our whole project went great from start to finish. From the design work to completing the renovations in our home. Matthewâ s team consistently showed up everyday and finished our project earlier than expected!! Our finished project turned out great and would recommend Lamp Design + Build for any of your design and renovation needs!"

"I was very pleased with the work that was performed on our home ? it doesn’t look like the same house and I would recommend them to anyone and everyone I know!!!! I would give them a five star ⭐️ plus!! The work they did was amazing ? and I have other family members that saw the house and wants them to do some work for them!!!"

We are a locally owned and operated company that values honesty and integrity in all aspects of our business. Our major focus is on the quality our work and producing outstanding results. We are committed to creating a level of value unmatched by any of our competitors. We look forward to building lasting relationships with our clients and guarantee your satisfaction!\n

"I had several prior repairmen fall through on this job and I was up against a deadline to get finished. These guys came through like champs and managed to take care of a couple of other problems as well."

"Inspection completed with photos to show areas needing repair. Repairs were made with confirmation pix to show completed repairs W/ appropriate explanation of each repair shown on his tablet. Roofer was friendly, courteous and professional."

"Bob's price was in line with other quotes I got for the work.  The work began later than promised.  Apparently, the company misplaced my email with the signed contract.  That said, they DID put me in the queue as if they had received the email when I sent it, so it was only delayed about 1 week.  The worker showed up on time and spent about 5 hours repairing the porch.  He came back the next day and painted - another 4-5 hours total.  The problems with the work were this:  He repaired the holes and was able to make one side of the stucco look smooth, yet the side that the holes had been on was finished in a manner that makes the edifice of the lower part of the porch look very different on one side than on the other side.  The person who did the repair obviously used some sort of Bondo mixture to create a surface, which is fine, but why not smooth out the finish so that it looks like the side that did not need the Bondo mixture?  In addition to the surface smoothness issue, the paint job on the porch cap and steps (where people actually walk) is already started to peel, and little spots of red (the previous color of the porch) are showing up beneath the new blue paint.  This happened within 1 week of the work.  It seems like I shouldn't have to touch up/repaint portions of my porch just 1 week after they did the work.  The price, for 9-10 hours of work, seems to be a bit much.  Subtracting the cost of materials, we're looking at about $100-$125/hour for labor for a job that wasn't done very well.  
I emailed Bob several times after the work was done and he referred me to an email he sent where it stated that "It would certainly be better to replace the stucco.  I can only do repairs.  You would need a stucco person to take the old off and replace completely.  It will be more costly, but a permanent fix."  Fair enough, Bob, but the word "repair" means to "make as close to new as possible".  I wasn't asking for the worker to remove and replace stucco, but to "repair" it means to make it look smooth and uniform across the whole lower portion of the porch.  I eventually talked to Bob on the phone and he kept repeating "we don't know how to do stucco", yet, somehow, they DID know how to create a Bondo-type mixture and repair holes, etc.  If you can spread a mixture onto the edifice of a wall, you can spread it on evenly and smoothly (which they didn't do).  The end result was that Bob refused to have the work redone or actually fully "repaired".  So, I have a newly painted porch that has a lot of spots where the old paint is coming through, and a porch lower portion that shows very clearly where repairs were made.  It just looks bad overall.

Update 10/1/15
After reading Bob's Painting's response, I contacted them and asked them to make good on their promise to come and add another coat of paint to my porch.  They said that they would be able to do that, an a few weeks later, they did come and add another coat of paint to my porch cap.  I appreciate the follow up with this."

"Their services are comprehensive, and their staff is professional and friendly. They did my home cleanup after a fire, and I loved their services. I would call them again if the need arose."