Get matched with top tankless water heater repair pros in Kensington, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"We have depended on Fred and Son for expert plumbing help for years now. Today it was Joe who did the installation, and we couldn't be happier with his work. Equally important, we appreciate how friendly, considerate, and professional he was throughout his visit. We will continue to have Fred and Joe on speed dial!"

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"The repair man was a Burmese guy, Joe, and he did an outstanding job changing the anode bar and removing the sediment from my water heater. This should extend the life of the tank. Joe showed up 10 minutes early and finished promptly. He worked hard and had the necessary supplies and tools. He knew what he was doing. I would glad to use Joe again in the future!"

"Services were prompt, clean and efficient. Tech was knowledgeable and personable. Water heater was affordable. Estimate (free) was done on site - not guessing over the phone."

"Fritz B. was my sales rep and he clearly knew what he was doing, including making a few minor recommendations that were in my financial interest. Easy to set up the scope of work. The grew was great, came in and did a great job, took about 6 hours. They even rerouted the exhaust flue for my hot water heater even though they did not replace the heater because the install guy Chris said "they did this dumb". Overall a great experience and I would recommend."

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"Chris was very easy to work with throughout the whole transaction hes very understanding and really wants to keep the customer happy! This company got to the job asp for me and my family! Thanks to you guys we no longer have a carbon monoxide leak!!"

"Family Fire Service did a great job replacing my water heater! They were quick, attentive, and thorough. Excellent work!"