Get matched with top in Kenton, KY

"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"Eric did a whole list of repairs in my home including drywall, tile repair, sticking door, hanging pictures and installing ceiling fans. The biggest project he did was my master bathroom remodel. He took the time to explain what needed to be done and cleaned up after himself. I Would highly recommend hiring him!"

"Paramount showed earlier than the designated time. Which was just fine with us. They steam cleaned the affected area and scotch guarded the area as well. I happened to notice on the side of their van that they cleaned tile grout. They were willing to do it while they were here on my polished limestone bathroom and shower stall. The guy was friendly and professional and efficient!"

"The guys are great! They are friendly and work hard. They know what they are doing and completed several plumbing projects for me over the past months."

"Jeff came over for an evaluation within a few days and provided an estimate within 2 weeks from the first call. He replaced three rotted wooden exterior panels with 1/4” rot free PVC sheets and added a trim to make them look even better than before. Microwave installation was straightforward. He was conscious about in keeping the kitchen clean."

"Preston was great!! Fixed the issue in under an hour and we were back up and running. I highly recommend Fast Drain!!"

"Great they went above and beyond on the clean up after the initial demo was performed and did everything in a professional organized way."

"Workers showed up half hour early which is good by me. They cleaned out all 3 sections of system without being told to. Kind of surprised to be charged $100 extra to do gravel filter but I am glad it is all done for this year."

"Both the sales and service were excellent! Pete was a highly professional salesman--while I didn't bite on his first estimate, he did respond to my counteroffer and made it work. I appreciated his friendliness, punctuality, and expertise. He treated me respectfully and demonstrated his product well. I had consulted several companies, and he was one of the main reasons I chose Windows Direct. On install day, Chris and his two-man team arrived promptly at 8AM and got to work right away. If they took breaks, I did not notice, as they moved efficiently and quickly through the job, finishing by 4PM. Despite the quick pace, they did not cut corners or provide shoddy work. Moreover, they worked cleanly, sweeping up and taking care with my walls and floors. While there were a few minor nicks and scrapes, I don't know how you could do that level of work without expecting to do a bit of touch-up at the end. Chris offered to do that work as well, but I gladly took care of it myself, as they had already exceeded my expectations. The caulking was done beautifully, both inside and out. Overall, I had a very positive experience with the company and its staff. A last minute call on the Tuesday before installation asking if I could have the install done the next day or Thursday instead of Friday because one of the crew could not work on Friday rattled me a bit, but ultimately did not take away from the the overwhelming number of positives in working with this company."

"The good: water line replaced using camera, so the front yard did not have to be disturbed (just a small mound of dirt at the curb); workers were polite and professional; price was in line with others The bad: not the neatest (left behind trash and a lot of dust and debris in basement that I had to clean up); a little hard to schedule (I was originally told one date, then I was told a different, later date and then they ended up showing up on the original date)"