Get matched with top pipe repairers in Kings Mountain, NC

"Did a great job and has good work ethics!"

"Did not go well. The brief plumbing inspection was something my husband and I do anyway. Turned on faucets and looked under cabinet to see if they leaked. The super deal cost $49 because it included a hot water heater flushing, the only real reason we hired them and paid for the “deal.” When time came to flush the heater, the nice young man said apologetically that they don’t usually flush heaters more than 10 years old because the sediment built up in the tank could cause clogs that they would not be liable for. Ours is 15 years old, so no flushing. I asked the young man to call his boss and tell him I didn’t feel I should pay for the flush that didn’t happen and THAT THE AD FOR THE DEAL DID NOT SPECIFY AGE OF TANK COULD PROHIBIT RISKY FLUSHING. The boss said I still needed to pay for the service call so I had to pay $39 for basically nothing since no flushing took place. The “inspection” took less than 10 minutes and as I said, consisted of turning faucet on and looking at pipe to see if it was dripping. I was taken advantage of by the boss. His ad was misleading or I would never have bought the “deal.” Angie’s List, you need to do a better job of vetting your “deals” to see if they are misleading!"

"I called the warranty company Saturday afternoon, received a call a few hours later, and scheduled appointment for the next day. Was told I would get a call 30 minutes prior to arrival but didn't. Arrived Sunday, assessed the problem in less than 15 minutes, recommended new water heater, and measured scuttle hole. He said the order for the heater would be placed Monday, it would arrive Tuesday and he could come Wednesday morning. He called me Tuesday afternoon and said somehow it did not get ordered amd blamed the warranty company, then pushed repair to Wednesday afternoon. On Wednesday I again did not get the 30 minute call letting me know they were coming. The heater did not fit and I asked how, since he measured and the response was "I can't control what the warranty company gives me do you want it or not?" Some boards were removed and replaced to make it fit. The owner, I felt, was a bit hasty and rude but his employee was very nice and explained things well. Overall the job was done, took 4 days from the time I called to completion and overall was an ok but not great experience."

"McCoy plumbing called us and voiced an appropriate estimate and was very professional and we would definitely hire him in the future,However we had 3 different estimates and one could do the job in a more timely matter. But we would definitely hire this contractor in the future."

"Everything went very well, i.e., the consultations & purchase with Noel Smith in the showroom, the precise measurements, and the fabrication & installation coordinated by Donny the fab shop manager. Everyone involved in the process was very personable, professional & competent, and easy to work with. A few weeks after the installation, we noticed a minor flaw (knick) on the product which Donny was able to repair very much to our satisfaction. He also made an excellent repair of a knick that we had caused a few months later. He is very good at what he does. The company's product selection, attention to detail & customer service are all excellent."

"Wonderful. This is the 3rd time we have used Albert and they have done an excellent job every single time."

"Both times they were prompt, courteous and helpful. After servicing when my toilet was gurgling, I had a long conversation with Erin at the office and she was very informative and helpful in trying to decide if it was a plumbing issue or a septic tank issue. She recommended some plumbers and one came that afternoon and addressed the issue. I was so thankful that she spent time on the phone with me, helping to problem solve this issue."

"Scott was great to work with. He was promo in emailing me and talking to me about my repair, which was tremendously helpful since he was the second company I had attempted to use after the first failed to make the repair. I sent him pictures and he gave an initial estimate of $250. The pipe where the leak was a polybutylene pipe, which I was worried would cause an issue, but he said it wasn't a problem. I scheduled him to come out on Saturday, but he called on Friday and said he was in the area and wanted to take a look. I was already home from work for lunch, and so he stopped by. He brought another tech with him, and were able to get the work done then. The entire service took only 20 minutes! Even better, the cost was a third less than he had estimated. After the fact, I had to pass on his insurance and license information to my Condo Owners Association, and he sent me the info within 24 hours. They did an excellent job.
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"Very reliable and honest. Best plumber in Gaston County. I'd recommend him for all your plumbing needs."

"It went great ; Alex was timely , informative and did the work requested in a lot shorter time than I thought it would take ; he also gave good advice on water heater basics as well as what types would fit my situation ; could not be more happy. On a side note he came out on a Sunday @ no charge when I didn't have hot water the day after the install ; turns out it was a tripped breaker which he suggested I replace. Would recommend him to anyone who needs a knowledgeable , punctual plumber ; will keep him on my list for any future work I may need ; that first hot shower after the install was wonderful. Great repair experience ; no complaints at all..."