Get matched with top pipe repairers in Kings Mountain, NC

"Did a great job and has good work ethics!"

"Did not go well. The brief plumbing inspection was something my husband and I do anyway. Turned on faucets and looked under cabinet to see if they leaked. The super deal cost $49 because it included a hot water heater flushing, the only real reason we hired them and paid for the “deal.” When time came to flush the heater, the nice young man said apologetically that they don’t usually flush heaters more than 10 years old because the sediment built up in the tank could cause clogs that they would not be liable for. Ours is 15 years old, so no flushing. I asked the young man to call his boss and tell him I didn’t feel I should pay for the flush that didn’t happen and THAT THE AD FOR THE DEAL DID NOT SPECIFY AGE OF TANK COULD PROHIBIT RISKY FLUSHING. The boss said I still needed to pay for the service call so I had to pay $39 for basically nothing since no flushing took place. The “inspection” took less than 10 minutes and as I said, consisted of turning faucet on and looking at pipe to see if it was dripping. I was taken advantage of by the boss. His ad was misleading or I would never have bought the “deal.” Angie’s List, you need to do a better job of vetting your “deals” to see if they are misleading!"

"All went well and they went above and beyond to repair asap
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"McCoy plumbing called us and voiced an appropriate estimate and was very professional and we would definitely hire him in the future,However we had 3 different estimates and one could do the job in a more timely matter. But we would definitely hire this contractor in the future."

"Everything went very well, i.e., the consultations & purchase with Noel Smith in the showroom, the precise measurements, and the fabrication & installation coordinated by Donny the fab shop manager. Everyone involved in the process was very personable, professional & competent, and easy to work with. A few weeks after the installation, we noticed a minor flaw (knick) on the product which Donny was able to repair very much to our satisfaction. He also made an excellent repair of a knick that we had caused a few months later. He is very good at what he does. The company's product selection, attention to detail & customer service are all excellent."

"Wonderful. This is the 3rd time we have used Albert and they have done an excellent job every single time."

"Both times they were prompt, courteous and helpful. After servicing when my toilet was gurgling, I had a long conversation with Erin at the office and she was very informative and helpful in trying to decide if it was a plumbing issue or a septic tank issue. She recommended some plumbers and one came that afternoon and addressed the issue. I was so thankful that she spent time on the phone with me, helping to problem solve this issue."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"Very reliable and honest. Best plumber in Gaston County. I'd recommend him for all your plumbing needs."

"It went great ; Alex was timely , informative and did the work requested in a lot shorter time than I thought it would take ; he also gave good advice on water heater basics as well as what types would fit my situation ; could not be more happy. On a side note he came out on a Sunday @ no charge when I didn't have hot water the day after the install ; turns out it was a tripped breaker which he suggested I replace. Would recommend him to anyone who needs a knowledgeable , punctual plumber ; will keep him on my list for any future work I may need ; that first hot shower after the install was wonderful. Great repair experience ; no complaints at all..."