Get matched with top central a/c service or repairers in Kirkland, WA

"One of the most honest contractors I have come across. He tried to help me out with a broken furnace on phone itself before I even hired him ( that too on a Friday evening ). we did manage to find the problem ( burnt wires in the junction box ) but I was hesitant to replace them myself so Bob came by right on agreed upon time got the furnace online again. He was really knowledgeable and took time to talk to me and explain the functioning of the furnace that can help me with troubleshooting issues in the future. He felt guilty about the repair ( it was really a case of burnt wires ) and gave a 50% discount on his service fees ! Never seen this with contractors I have worked with. would gladly recommend him to other and for my future calls."

"On time, communicative, friendly, knowledgeable. Explained all the work ahead of time. Gave a couple different options for the repair. Shared possible issues to watch out for going forward with no attempt to sell additional services. Plan to use again for other services."

"I've used Seatown for several different service calls. By far the most major one was a partial rewire that replaced some knob and tube wiring. There are several reasons why I view the as an excellent company: - Their administrative and dispatch system is efficiently and competently run. Phone calls during business hours are answered quickly (I've never been on hold for more than a minute or so), they usually have good availability, and the phone operator takes plenty of notes during your phone call which are then communicated to your technician who then has ample context on your problem right up front. - All of the technicians I've worked with have been friendly, communicative, and professional. It always seemed like they know what they're doing. Also, they will patiently explain to you what's causing your issue and what they did to resolve it. - I want to particularly call out Micah, the technician in charge of my rewire project, who was outstanding. He initially came out to diagnose why a couple of circuit breakers were constantly tripping, and identified the need to rewire my garage, office, furnace, and one bedroom. He wrote me an estimate, which I later compared to other companies' and turned out to be quite reasonable. Between my shopping around and heavy holiday demand, it wound up being a few weeks before the rewire was completed. In the intervening time, the circuits tripped a few more times. When I notified Micah of this, he offered to personally come over to further troubleshoot the problem - on Christmas Day - despite Seatown being closed! Micah also found a way to complete the rewire with almost no interior drywall damage. Finally, he was particularly helpful in answering my many questions about my home's electrical system, both before and after the rewire. Micah's combination of professional competence and personal empathy is very uncommon and exemplary. If you hire Seatown for any major electrical work, try to get Micah as your technician. While I am overall very satisfied with Seatown, there are a couple areas that I think could be improved: - At one point between Micah's initial estimate and the start of the rewire project, the circuit connecting my furnace gave out. This was on December 23rd, and I was concerned about my house not having heat. I e-mailed Seatown's emergency mailbox requesting someone come out requesting emergency service, but did not receive a response until December 27th. The office being closed for the holidays is completely understandable, but if you're going to have an emergency mailbox then you should be able to respond to it promptly 24/7, or at least have some kind of auto-reply that sets expectations on when a human can respond. - For relatively minor calls, their service visit fee is quite inelastic relative to the work that is actually done. By which I mean, I've paid about $300 every time they send an electrician out (other than the rewire), regardless of whether they did significant work like replace damaged, bare wire in my breaker panel, or just tell me not to use a space heater. It probably evens out in the long run, but each service call is a bit of a crap shoot on whether I'm going to feel like I got my money's worth. It seems to me to make more sense to charge a lower up-front visit fee, but then charge additionally for specific services rendered."

"First appointment was a week out(Friday) from original call which was ok since furnace was still running. Reggie arrived within the specified window calling ahead to verify that arrival time was ok. I showd him to the furnace and had him listen to the sound on a video I had made. He agreed that the fan motor was going bad. He called the parts warehouse and ordered the part. Told me it would be at his office on Monday. Made repair appointment for Wednesday. Gave me estimate of repair and got my OK. Arrived on Wednesday and completed repair in half an hour. Tested. AOK. Reggie put on "booties" on both visits to avoid bringing in dirt/wet. Everything was explained clearly. Cost was as provided on first visit. Very satisfied with the whole experience."

"Able to come quickly to service my furnace and complete unexpected repair quiickly. Recommend."

"We were very pleased with the quick response, detailed information, professional and courteous staff at all levels. Our old furnace died in November on a Friday. Other businesses couldn't get anyone out to repair and replace it for 2-3 weeks. Ranger had it replaced on Monday for us. This week our electronic air filter quit working. Again we had a quick response with a simple fix at no charge. All of our questions were answered fully and information given about the latest models but with no pressure to buy. We will absolutely use Ranger again and refer our friends and family to them."

"It went well. They came out on a Sunday afternoon (of course it was more expensive because it was the weekend and their emergency hours). They completed the repair, and then checked over our furnace while they were there. We also signed up for a reduced rate for a yearly servicing of the furnace. We then called back and had them service our air-conditioning unit and signed up for a reduced rate for yearly servicing. Very professional."

"We initially had difficulty getting in contact with Air Pros, which is why they only got a B for responsiveness. Once we established contact, a planner came out and gave us detailed information on the system we wanted. They installed the furnace on time and very professionally. They also upgraded our air filtration system and thermostat. We are very satisfied with the work that Air Pros did. We would definitely use them again if we need the services or equipment they provide."

"Robert at Product heating gave me remarkable service, seeing a complicated furnace repair project to completion. Several service calls and above and beyond patience with the furnace and with myself as the owner. Prompt communication through Angi’s list app got our project going. They even spent time educating my family on the furnace and calling us the day after service to check on us. Thanks! We are all warm in our house with a functioning furnace again! Thank you Product Air!"

"Great customer service and great repair technician. Plumbing is expensive but we feel we got a quality repair that was not really an easy job.."