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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"This project went so smoothly, from beginning to end. Conrad was great to work with , They took our vision and made it come to life. All of the staff were professional and did a wonderful job. We are so happy with the completed work."

"Peter was very competent, knowledgable, efficient, talented and personable. His accounts and contacts at Lowe's and other material providers helped speed the process. His thorough experience with the Virginia permits office helped likewise. "

"Best Homes LLC just finished our basement and we could not be happier! The quality of work is outstanding and the team was always on time, happy to be here and great at communicating. Jefry is a great project manager and always takes your input regarding placement of different aspects and fixtures. It was a lot of fun working through picking out different tiles, flooring, cabinets, colors, etc to make the space how we envisioned it. We even got to choose the placement of extra outlets and things to make the space fit for our use. The price was very reasonable, especially after being quoted nearly double from another contractor. Our basement turned out absolutely gorgeous and now we have a functional, finished space with a full bathroom and wet bar included. The team was incredibly accommodating, gave a generous allowance for tile and flooring, etc. The project was finished with the quoted price and on time, and we will use Best Homes LLC as our go-to for any contracting needs. 10/10!"