Defused Electrical Innovations LLC
Defused Electrical Innovations LLC
Defused Electrical Innovations is a veteran-owned and operated company with deep roots in the local community. We're driven by a desire to be different, offering a unique and personalized approach to electrical services. Our team brings over 25 years of experience to every project, ensuring that we can handle any electrical need with expertise and professionalism. We believe that quality electrical work should be accessible and affordable. Our commitment to simplicity and transparency means you'll always understand the scope of the project and the associated costs. We strive to make the entire process as stress-free as possible for our valued customers. As a 24/7 company, we're always available to assist you, no matter the time or day. Our electricians are highly skilled and proficient in a wide range of services, from basic repairs and installations to complex projects like whole-home generator installations, solar panel integration, and smart home technology upgrades. No job is too big or too small for our dedicated team.
"I had Defused Electrical come to my house on 5/7/25 because my newly installed dishwasher from Home Depot was not getting any power to it. They diagnosed the problem and found that the wire nuts were not securely fastened together when the dishwasher was installed. They arrived at 5:37 PM and left at 6:04 PM, so they were here for less than 1/2 hour. I was charged $330.00 for them changing some wire nuts. I then contacted their "Customer care" rep and told them that I thought that $330.00 for the short amount of time they were here and the simplicity of the job was an excessive amount and asked them to consider a partial refund to me. I was told that by the "customer care" rep that he would pass the request on to the owner of the company and heard nothing after that. After waiting about a week for an answer from them, I contacted other electrical companies and told them the above facts of the amount of time and the issue found by Defused Electrical, and asked them what they would have charged for the exact same scenario. Two of the other companies said they would have charged $120.00 and one said $120 to $150. I feel this company lacks business ethics and more so, ethical responsibilities to the customer."
Don L on May 2025
Defused Electrical Innovations is a veteran-owned and operated company with deep roots in the local community. We're driven by a desire to be different, offering a unique and personalized approach to electrical services. Our team brings over 25 years of experience to every project, ensuring that we can handle any electrical need with expertise and professionalism. We believe that quality electrical work should be accessible and affordable. Our commitment to simplicity and transparency means you'll always understand the scope of the project and the associated costs. We strive to make the entire process as stress-free as possible for our valued customers. As a 24/7 company, we're always available to assist you, no matter the time or day. Our electricians are highly skilled and proficient in a wide range of services, from basic repairs and installations to complex projects like whole-home generator installations, solar panel integration, and smart home technology upgrades. No job is too big or too small for our dedicated team.
"I had Defused Electrical come to my house on 5/7/25 because my newly installed dishwasher from Home Depot was not getting any power to it. They diagnosed the problem and found that the wire nuts were not securely fastened together when the dishwasher was installed. They arrived at 5:37 PM and left at 6:04 PM, so they were here for less than 1/2 hour. I was charged $330.00 for them changing some wire nuts. I then contacted their "Customer care" rep and told them that I thought that $330.00 for the short amount of time they were here and the simplicity of the job was an excessive amount and asked them to consider a partial refund to me. I was told that by the "customer care" rep that he would pass the request on to the owner of the company and heard nothing after that. After waiting about a week for an answer from them, I contacted other electrical companies and told them the above facts of the amount of time and the issue found by Defused Electrical, and asked them what they would have charged for the exact same scenario. Two of the other companies said they would have charged $120.00 and one said $120 to $150. I feel this company lacks business ethics and more so, ethical responsibilities to the customer."
Don L on May 2025
