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"Frankie did a great job. He made over a 1-hour free inspection before coming back to do the work. He found and repaired a water leak without the costly troubleshooting that other plumbers want you to pay for. He installed a new kitchen faucet and replaced the associated plumbing with more reliable connections. He installed a new Moen shut off and leak detector and redid all of the associated plumbing. He pointed out the poor job my Home Warranty plumber did on the water heater installation (poor soldering, water leak, chamber on wrong water line.)"

"Michael was called by my landlord and he came by to have a look in order to give the property owner an estimate. All business and money was between the two of them. What I can speak to is how he keeps you informed on everything from time/travel ETAs to what he's actually doing and things you might want to be aware of (electronic ignition, heat adjustment on the tank, etc) once he's finished with the job. In our case, the waterheater had been leaking in the garage and before he left he swept up and wiped down everything. In a word, he's thorough :) And he's pretty quick... especially considering he wrestles those waterheaters all on his lonesome! He works like a machine, keeps a great attitude throughout the job, and the overall quality is outstanding! I highly recommend him!!"

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"provider arrived on time and after brief explanation of what I wanted done, he went to work right away in replacing old water shut off valves.  Very professional, polite and made sure everything was cleaned-up.
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"Patch Plumbing were able to come out quickly and fix my leaking pipe. They did an excellent job and I would use the again for any future projects"

""One Water" employees are professional and courteous. System was installed in a few hours. It's been 2 weeks since we got the unit installed and we are happy with the quality of water that we are now able to get from every faucet in the house."

"Fantastic! Bryan, Luis and Nic were great.... they worked steadily to get the job done well, cleaned up every night and were on time every day. They went above and beyond and I would hire them again in a heartbeat! Thank you!"

"I had an issue with my garbage disposal and my faucet. My faucet has a long hose that pulls out. The guy actually couldn't figure out the hose, and it works worse than it did. The garbage disposal installation was fine, but as far as the faucet, it's wobbly. He couldn't get the hose to retract and extend. The sprayer where you can shift it between the stream and the spray that was working before he worked on it, and not working after he left. The garbage disposal looks great and everything works fine. He couldn't manage to reinstall a faucet on my kitchen sink. 

I knew that it wasn't going to take very long and had considered doing it myself. I had an issue with my arm and didn't want to exacerbate that. I though while he was down there disconnecting stuff, he could troubleshoot the hose getting stuck, and he couldn't. He tried to get me to pay $125 a piece to replace ankle stops, which turns the water on and off from the hoses for your hot and cold. He turned it, and it leaks a little dribble down and said it needed to be replaced. I knew what he was doing and he quotes me $250 to replace those and you can change them for under $10. They are the easiest things to do. I wasn't appreciating the professionalism with that. 

I didn't pay more than the Big Deal. It was only for two hours worth of work. I knew the installation of my garbage disposal wasn't going to cost more than $200. I made the arrangements before they came out, I didn't spring it on them. I notified them in advance what I needed to get done. 

The garbage disposal was an "A", but making something I had not working as well as it should even worse, and then trying to sell me something for an arm and a leg that wasn't really broken would've been an "F".

They were on time and notified me when they were on their way. They didn't take very long to complete the job. They left it clean. I think they should be able to troubleshoot a fairly new faucet. Anybody who's fairly handy could install something like that. They couldn't troubleshoot what was wrong with it and it wasn't technically broken. It was a fairly new product that got jammed, maybe by the way it was connected, may have tangled to the point that it just wasn't pulling out and going back smoothly. I think that would've been plumbing 101, first day on the job, that level of education. I would've expected any plumber to be able to solve that issue and they did not. I don't have a lot of good to say about that. I don't have a $500 faucet in there, but it wasn't a junk item, and had only been in there for about a year.

I don't think it's professional to try and rip off a customer. You won't build a customer base with that dishonesty. 

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"They initially re-plumbed our entire house years ago so we are still under a service contract with them. They do excellent work. We have had no problems with them. They were very professional. There were only about two of them here at a time and they come do whatever they have to do and then, the construction crew came in after them and did what they had to do. We are very pleased with them. A lot of companies would not work with construction crews that way, but they do."

"He told me that the job was too small, and that the painters would have to paint a larger area to make the job "worthwhile". The estimate did not include the cost of re-finishing the wood floor, because again, the refinisher wouldn't do the job unless the whole first floor was done--and this did not include a price for that service, either. No one has to work for me, I understand, but profit is profit, whether the job is large or small. I assume the subcontractors have profit built into their bids, and I know Mr. Suazo had profit built into his overall bid. So, I fail to understand why my job, however small, is not "worthwhile", since the profit will still be there. Mr. Suazo and his team probably do an excellent job, and I do appreciate his willingness to come out and give me an estimate. But, it seems foolish to pay for more than I need, just so the contractors think the job is "worthwhile.""