Get matched with top faucets, fixtures and pipes repair or replacers in Laguna Niguel, CA

"Went well. Its really good. Very knowledgeable. I bought my own faucet. He is knowledgeable about what would be the best water solutions for the home. Prices are reasonable. He would call us to let us know he was on his way."

"Excellent. Plumber got handle to work. No replacement was necessary"

"I called because I could not turn off the hot water. They said, someone, would be there within 2 hours. The plumber arrived in less than 90 minutes. He was neat and clean. He set right to work. After 15 minutes or so he had taken apart the old faucet tried to make a repair but the faucet was not repairable - not surprising since the faucet was quite old. I asked if he could replace the faucet but the one I wanted he did not have on his vehicle. He called the office and they had one in stock. He was gone about 40 minutes. He installed the new faucet in about 20 minutes. He cleaned up after himself."

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Rooter came promptly.

Did the needed work quickly.

Then told my property manager that we need to remove and replace an old and deteriorated sewer pipe at total cost of $2563.When I questioned this further, he provided an estimate and explained that the pipe was old and deteriorated and needed to be replaced.

I then spoke with our regular plumber.  He reviewed the situation and concluded that while YES the pipe is old and will not last forever, NO we should NOT replace the pipe based on one backup during the four years we've owned the property and can probably wait for years before replacement is needed.  Further, Mr. Rooter did not follow the common practice of sending a camera down the system to fully examine for problems before recommending a high cost repair. 

That's the bad news.  NOW THE GOOD NEWS.  When I complained, the owner promptly called me and politely asked what went wrong.  He wanted to make sure he understood every detail of the interaqction and he acknowledged that his employee made an error in pushing as firmly as he did for the repair.  He apologized and said he'd be more careful about outlining options in the future.  He DIDN'T ask me to change my review.  Simply offered to do better next time.

My revised opinion.  This guy is for real.  He probably won't be my first choice next time, but I would go back to him for minor repairs or for a second quote on a big job.  So don't take it on faith if they say you need an expensive repair and do ask to speak with the boss in detail. 

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"We hired this company to replace a countertop, sink and faucet in my 92 year old mother's home. The works was of good quality and quickly. The work are was left clean."

"They were amazing. Very professional and explained everything they did. They also replaced pipes under the kitchen sink and replaced the faucet. The work was meticulous, the work ethic was atop notch. Thank you to Shandy and crew. Would highly recommend and I will certainly use again."

"The service techs were respectful and on time! They replaced my water heater quickly and at a reasonable price. I will definitely use this service again."

"Changed one toilet and two kitchen sink faucets. Priced the job before the work . Completed well and on time. everything from first contact to job completion in the same day."

"It went fine and they did a great job."

"I was replacing a bath faucet myself when an urgent matter came up. Kass showed up within 2 hours and found my elderly neighbor had fallen and in need of assistance. Kass helped him to his feet and without missing a beat, solved my plumbing problem, quickly and professionally. Great job!"