Get matched with top walk in tub installers and replacers in Lake Zurich, IL

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"I had Ken and his crew come out in Dec. 2019 to install a new shower and replace two sink faucets in our primary bathroom. They did a great job. We did need a little warranty work done recently and they sent out a service technician who did what we asked courteously and professionally. I love a company that stands behind their work and Prime Baths in Coal City does just that. Will use them again as needed for sure."

"Removal of existing tile in our laundry room and replaced with new tile. They were a joy to work with. Came in and unhooked and moved washer and dryer to garage, removed very heavy 8ft door and removed old tile all in about 90 minutes. Next day installed new tile and grouted Did an excellent job with no mess and cleaned up everything. New tile looks great! Fast, friendly, reasonable and quality work Would recommend to anyone!"

"Jack and his team did an excellent job remodeling a non functional bathroom in our home. They replaced old plumbing lines running from the basement to the second floor bathroom, removed an old block glass window which required framing for a new window on the exterior wall. They took care of all the tile work and fixture installation. Great job overall."

"Unbelievable experience. Hard working crew who really knew what to do and come up with great solutions. The new look is like walking into a "SPA". Amazing and highly recommended!"

"It went very well. The job was done right done right, on time, at a fair price. We have had Czeslaw (Chester) do two projects for us (building a large multi-story home addition as well as doing a master bath gut rehab at another house) and we couldn't be much happier. He does quality work, at very reasonable prices, and most importantly, seems to care about doing a good job and having happy customers. He answers your calls, his guys show up for the job, and those workers do very high quality work (craftsmanship). No, he isn't perfect and doesn't walk on water, but if there are problems, he solves them quickly and to your satisfaction. He is smart, knowledgeable, and has lots of experience. Above and Beyond is capable of doing a very wide range of projects and I strongly recommend you hire them."

"Great and thoughtful work! The team worked hard to remove irregular slate flooring, level the floor and install new ceramic tile. Good communication, flexible and detailed."

"Moved up installation when our new window was ready. Even workEd a holiday to complete the job so that we wouldnâ t have to reschedule tub refinishing. Very neat."

"Very professional. Although bathroom was semi refinished, due to all the problems we had had with the company who had done the basement, we decided not to let the remodelers install the toilet and pedestal sink. Good call as it turned out to be more complex and I shudder to think what the original remodelers would have hacked in order to do it. The sink drain pipe had been torn off during demo and one of the two the two bolts on the floor for securing the toilet had also been sheared off. Paul told me that it would take more time then the big deal we purchased and also let me know about the extra charges for materials due to the situation. He was able to get the pedestal sink with faucet properly installed on the first visit. Then he called to let me know he had purchased the parts for the toilet install a few days later, came to our house at the appointed time and finished the toilet install. He invoiced me promptly via email and I was able to pay the extras via credit card. Both fixtures work well. Although it ended up costing about twice what we paid for the big deal, in the end we got a quality job from a very professional and knowledgeable plumber.
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"**This posting is regarding a job that is currently underway. We will follow-up with another post once the job has been completed, but we wanted to make others aware of the struggles we are experiencing before they select this contractor.** We selected G & G from 3 contractors for our kitchen remodel. The scope of work in the kitchen included cabinet refacing, a few cabinet modifications, a new countertop and backsplash tiling. We are also constructing a wine nook where a current built-in desk existed. Our main concern in this review is regarding the estimated timeline for the project. Frank estimated a week and a half, but planned for two weeks to be safe. While this was longer than the one week guaranteed by another contractor, we liked Frank and felt he would deliver a beautiful finished product. We are currently approaching the end of week five, and there are still many components that are unfinished. In fact, no work has been done in the last two and a half weeks. Frank assigned one employee to be the dedicated installer for the project. He worked the first 5 days. On the 6th day, he was reassigned to another ‘emergency’ project. He worked days 7-9. On day 10, he left for a 2-week vacation. Frank told us that he was sorry he misestimated the install timing, but the project would be on hold until the installer returned from vacation. While this was frustrating, it was a moot point since they ran out of materials. Frank said this never happens, yet they ran out of 3 different materials: the refacing panels, trim and quarter round. After discovering they were short on materials, they waited a week to place the order for additional materials. It has been 3 weeks since the new order was placed, and Frank is blaming the lead times of the manufacturer. The materials are estimated to arrive on September 29, and work is currently scheduled to restart on October 3. Our 2-week project has become an 8-week project. The tile order that was placed was also not estimated correctly. A second order was placed for the remaining tile, and the contractor had to come out an additional day for the installation. This will not impact the overall timeline of the project, but it is another example of poor project management. G & G’s standard contract calls for 100% payment before install. We highly recommend that if you select G & G, you modify the contract and reserve a portion of the payment to be paid at completion. The work that has been completed so far looks pretty good. We are disappointed with the quality of some of the work, but Frank has committed to a final walk-through to repair these issues. As stated, we will post an update once the job is complete. In the meantime, we hope that this information is useful if you are considering working with G & G on a remodel."