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"I use them every year and they always get the job done quick and at a fair price. They always take the time to explain any issues or potential issues."

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"They had great customer service. They came over in the 2 hour window given. They called before arrival or that they were on their way. The only concern I had was that they were going to leave the tree roots on my front lawn but I brought out the garbage can for them to dispose."

"Mark kept us informed before during and after the project.  Due to previous damage to the tub Mark had to complete a repair before refinishing. Overall about 7 hours of work. I would not hesitate to use again.
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"Trust! I think trust is most important in choosing an expert to fix a problem. Of course experience, knowledge, ability and integrity are also needed. But trusting the reviews written by others or trusting the recommendation of a friend is sometimes all we have to go by. I had a clogged drain about 15 feet “downstream” from my kitchen sink. It was the result of overzealous use of the garbage disposal. I tried snaking the drain myself but the clog was too big (turns out about 2 feet of drain was totally blocked). I did research on several websites looking for a plumber in my area who I could trust to do the work right - at a fair price. I narrowed the list to 4 companies. At 7:15 PM on a weekday I called each of them. I got two answering services that could not answer any of my technical questions, another said they would have someone call me back “in a few minutes” (never happened) and then there was Dmitry. Dmitry is one of the owners of CJ Plumbing. He answered the phone himself. He was able to discuss my issue intelligently, explain the likely scenarios and give me an estimated price range (min and max) for the job. It was clear from his questions and his input that he understood the problem and knew the likely solutions. As it turns out, he was absolutely correct about the issue and what it would take to fix it. I wanted to consider what he said before making a commitment. He said I could call him back anytime in the next few hours. I called several hours later and again he answered the phone and we scheduled a visit for the following afternoon. The plumber who showed up (not the person I spoke to) was a delight to work with. He was professional, polite, and patient as he answered my many questions. He tried a few “easy” options to fix the problem (e.g. using a powered drain snake). When those did not work he said the best option was to cut out the clogged section of drain (which he had located) and replace it with a new section of pipe. The clogged part of the pipe included two 90 degree bends. He removed that section and replaced the sharp bends with pairs of 45 degree bends to allow waste to pass through the more easily. The drain pipe ran along the ceiling of my unfinished basement so there was direct access to the pipe. After replacing the section of pipe he verified that there were no leaks and cleaned up the area of the basement where he worked as well as the area under the kitchen sink. He even cleaned the sink. I was VERY pleased with his work and with his personality. The cost of the repair was within the range quoted on the phone (though near the higher end). My trust in CJ Plumbing was rewarded by their performance and their honesty. I would definitely use them again and would recommend them to friends and family. I recommend them to YOU."

"Mr. Rooter Plumbing is EXCELLENT! Jordan worked incredibly hard, nonstop to resolve a clog and water back flow issue. He was very professional, skilled, and did an OUTSTANDING job! I called first thing in the morning and they were out here working by 9am! I am very impressed with this company and the quality of their work! Thank you so much! Lisa Guzman"

"It went well! The repair was very extensive but they did a great job. They were very professional and I would highly recommend them."

"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"