Get matched with top basement drainage channels installers in Lake Forest, CA

"They analyzed the problem and fixed it quickly."

"The job was handled professionally and I am satisfied that the leak was fixed. However, the price was outrageously way over-priced. The initial quote was #389 which I though was way too high but since the job needed a bit more work than anticipated the final price of $589 was astronomically over-priced. Would not use this company's service again for that reason. (A reasonable price to me would have been under $300 at most)"

"Paid upfront. Zoom Drain flooded my vacant, rent-ready home by leaving the water on during their work. Flooring destroyed. Took weeks to admit responsibility and now months later there is still no flooring, no insurance contact, and no resolution. Endless delays, excuses, and silence. I?ve lost rental income and had to pull listings. Filing CSLB complaint if this isn?t resolved immediately. Absolutely unacceptable.Mistakes can happen. What matters is how a company responds. Leaving a customer with a damaged, uninhabitable home for months without resolution is unacceptable. This review will be updated once Zoom Drain takes full responsibility and the damage is properly remediated. "

"I worked with Alpha once before, and they assisted with a second project 2 years ago which, now finally completed, I'm able to write a review about. Alpha helped with structural plans for windows in a garden level unit in order to prepare the proposal for city approval. Alpha is a big company and it took them a little while to complete everything; however I can certainly say that the engineer and contact people were knowledgeable and thorough. The plans were approved with their help and now that the unit is permitted for occupancy, the windows are a lovely attribute to the space."

RSF Construction Inc. is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

"The manager of this company named Tony is super rude and I'm totally shocked that he's been a manager for 10 years... so he claimed. They jetted the pipe on my rental house. I was promised 2 videos (before and after) for $658.... a 2 hour work. When I first asked about the video, I was told that the video was corrupted which is a total lie. They then sent another plumber to take a video but obviously it's the "after" video. Instead of telling me that they forgot to take a video before they did the work, this rude man told me that he would refund my money and to never call his company again. Number one, it's not his company and I've been a customer longer than he's been a manager. Number two, as a business owner myself, I would have fired him for talking to my clients like that. Instead of finding a solution, he talked down to me and accused me of not wanting to pay them. I told him that I wanted to pay and to never talk to me like dirt and that he's only managing a plumbing company. Sadly he thinks he's such a big important guy. If he's not happy with the company, find another job! The customers are paying for his salary! Way to treat a customer. If I was told a lie for a corrupted video and did not get the before jetted video, how would I trust this company? Mismanagement will lead to a close of a business. This is what this guy is doing. I hope the owner reads this review as I'm going to leave another review on Google. Just because he's been there for 10 years, doesn't mean that he can get away with talking down to his customers. I do want to say one nice thing. The collection person named Teresa is a super nice lady. The company should have promoted her to be a manager of this company and demoted or let go of that rude Tony guy. She's been with the company for 26 years and has nothing but being polite and pleasant and truly listened to my complaint about this issue. Unfortunately she's in a collection department. Bottom line, don't deal with this company because they don't deliver what's promised to you."

"Plumber snaked the toilet and fixed the sensor on the urinal. Quoted $950. Then he said the valve needed to be replaced on the urinal and toilet due to debris in the piping. Bill jumped to $1900. He said he was on his way to pick up the valve for the toilet and would come down and install it. This was around 11:00 am. I waited till 4:00 pm with no call, no show. The next day I waited till 1:00 pm, then decided to call him. He said it needs a filter installed to catch the debris and would be quite expensive. At that point I asked what the bill was for the work he had already done. He still tried to charge me the $1900. After complaining about him not showing up the day before after telling me he was on his way, and tacking on one issue after another I paid the $975 and terminated any further work."

"I had a plumber recommend CPL as we are having tenting of our kitchen tiles. I set up the appointment and was given a window of 1 to 4 pm for tech arrival. When I hadn't heard anything at 3:50 pm, I called the service, and they said their technician was held up at another home and would be arriving between 4-5 pm. He actually arrived at 5:35 pm. So thinking they would arrive between 1 and 4 pm we weren't able to use our kitchen, which was a huge inconvenience, not being able to prepare lunch or dinner. The tech finished his work after 7pm so we had to buy dinner. However, they easily billed me $395.00, and when I inquired about offering a discount for the inconvenience, they stated that they could not provide a discount. How difficult is it for a business to provide a 5-10% discount for an inconvenience like what we went through? I would not recommend CPL, as it already felt like the cost for the service they provide is overly expensive and they overcharged me. Select someone else."

"Absolutely, flawless. From the initial callback, to scheduling that day (a holiday no less), timely, assessed the water heater issue and recommendation for replacement…including options. The installation of the new et al went smoothly and in 3 hours … from start to finish it was completed. Plus the team was kind…yes…I will use them again!! In fact, have them coming out for another project later this.week, A+ A+ A+"

"Very professional and excellent knowledge of plumbing."