
Serving Lake Placid, FL and surrounding areas
In business since 2009
Free estimates
Warranties offered
"My wife & I moved to Port Saint Lucie, FL two months ago and looked up 5 star rated plumbing companies to perform minor work in our home when we first arrived. She selected Genesis Plumbing Services as a result of reading all their 5 star reviews and the feedback from their customers. Ed Hickman was the licensed & insured member of the Genesis Plumbing team that came to our home previously and returned to our home to successfully complete our toilet replacement. Ed is very professional, courteous and focused on customer satisfaction. As additional background, Ed previously successfully installed a new water shutoff value that had broken off. He completed that quickly, efficiently and cared about the quality of the work he provided. This was confirmed when another company that does our AC work, saw our new water shutoff value that Ed installed and they said, "who ever did that installation is a true craftsman". They went on to say that everything was lined up, soldering joints cleanly done and the value is installed in the correct direction. They said this is excellent work! I told them Genesis Plumbing Services did the work and they said, that is an excellent company. Kudos to Ed Hickman for that excellent quality water value installation at hour home. Next, we had an original house toilet from the 1990's go bad and called Genesis Plumbing Services to get it checked and ultimately replaced. Ed said he would take that work order as he was already familiar with us and our house. We were notified by the Genesis office staff that our appointment was on Tuesday and Ed Hickman would do the work. My wife and I were very pleased that Ed was returning to our home to do this work. Ed came in and examined our toilet and explained in detail the problems he found and the potential cost for a replacement. He took the time to explain the details and listen to our questions. It was a reasonable quote, timeframe and we accepted it. Ed was punctual, as always, called before arriving and professional, courteous and always wants to do the job right the first time. He successfully completed the toilet replacement and throughout the replacement process showed us the problems he identified, explained what he was going to do to fix it and did exactly what he said he was going to do. The bottom line is that Ed Hickman did an excellent job replacing our toilet in a timely fashion and cleaned up, so that you would never know he did any work in our bathroom. Ed is an excellent team player working for Genesis Plumbing Services and should be recognized for his efforts. Genesis is an excellent company and we will be contacting them for our future plumbing needs. Keep up the great work!"










