Get matched with top carpet repair, refasten, or stretchers in Lakewood, OH

"I hired Rolando and his team to stretch and clean the carpet in my family room. Good communications, reasonable cost, timely and professional. I will certainly call him for any future needs and I highly recommend him! It is great to find and recommend the services of contractors who deliver reliable services. Thanks!"

"Phil Lopriore is great to work with. He kept in touch, arrived when he said he would, performed excellent work stretching our carpets, and kept his word on the initial quote. We highly recommend him."

"Needed carpet stretched. He was on time and did a good job."

"I was lucky to get their 4 room special but would use them anyway with or without it. Absolutely amazing results. In my opinion, this company is the BEST. My carpeting that had some stains and was badly in need of deodorizing, (pet odor), looks and smells like new. Each time I have had this company do my carpets, I just walk around my house saying "amazing. I am so thankful that I found them on Angie's List and would recommend them to anyone looking for the best job possible in carpet cleaning. Thanks again Downey Clean for a job well done!"

"We called Kevin to set up an in-home estimate for about 2000 square feet of carpet. He offered to meet the following evening for an in-home estimate, despite the long day he had doing an install on another job. He arrived precisely ask he had indicated.

He explained all of the different carpet options we had, and spent at least 3 hours with us. The final cost was more than we had budgeted for the project, but was reasonably priced and in-line with other estimates we had received. Ultimately, we did not choose to Teppo Interiors, but we will likely have him to other estimates for us in the future, should the need arise. I would recommend letting him know what color scheme's you are looking for ahead of time, as well as some knowledge of the different types of carpet that are available in the industry.
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We are a locally owned and operated company that values honesty and integrity, and stands behind our work. We specialize in a variety of residential carpet services to include carpet installation, repair, refasten, and re-stretching. We have earned a solid reputation in our 10 years of business, and pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Our dog damaged some berber carpet in a house we were renting.  They were able to remove the damaged piece and replace it with left over carpet we had.  They did a great job and you couldn't see the repair. "

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"Overall, it was an excellent experience under the circumstances of a flooded basement. They came on time, removed the wet carpeting and set up all the fans to dry out basement.  They returned each day to check on them and when it was all done cleared out everything and left it as good as possible.  They were so nice and punctual.  I recommend them highly.
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"VERY GOOD. THIS WAS A SMALL JOB. WE DID NOT KNOW IF ANYONE WOULD TAKE IT. HE CAME WHEN HE SAID THAT HE WOULD. THE CARPET LOOKS GREAT. WE HAD THIS CARPET RE INSTALLED ONCE BEFORE DUE TO A FLOOD. IT WAS DONE BY THE COMPANY RECOMMENDED BY THE INSURANCE COMPANY. MARK DID A MUCH BETTER JOB THEN THE PREVIOUS COMPANY HAD."