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"Platinum General Construction LLC was contacted after two initially hired contractors were incompetent in providing the remodeling services needed for our bathroom remodel in Dec/Jan 2025. Platinum stepped in and completed the work on time and as quoted. David was our primary contact. He was great as respects communication, working through issues, and coordinating with subcontractors. The remodel included heated tile floors, a curbless shower, toilet install, and beautiful tile work. We were pleased that Platinum got our project back on track and finished after dealing with the mis-steps of our original contractors."

"Professional and on time service. Would recommend to anyone looking for help with their dreams. "

"I have been using their services for 10 years, and I greatly appreciate their integrity, trust, dedication, and the quality of their work. I would highly recommend them!"

"He is very honest and up front."

"They’ve continued to follow up with their work. Came out and touched up paint and have taken care of all details. Brittany and her crew were great. I would hire them again"

"The whole experience was excellent. Chris when to give us a bid. He was very knowledgeable. He told use about the triangle of stove, fridge and sink and flow. He suggested a long narrow window to replace the tile backsplash on an outside wall. It was a great idea. When sit at the new bar between the kitchen and the living room we look out into our backyard. Itâ s beautiful. The guys that did the work are extremely work oriented. They are constantly working. They were thorough, knowledgeable and open to our suggestions and requests. We wanted an additional can light no problem. They were great. They cleaned up every day before they left. They would tell use when they were going to arrive and what they planned to accomplish that day. I have old siding on the outside of my house. They matched it perfectly when eliminated a window. The price of the cabinets was a lot more reasonable the other bids and theyâ re beautiful. What I mentally pictured in my mind on how it would look and the ease of preparing meals in the new kitchen were so wrong. Itâ s at least 10 times better. It still has the same physical dimensions but how itâ s played out. It seems so much bigger. I highly recommend them for any project you need done"

"Drew did what was asked and stood by their work."

"This company is built internally the right way. Extremely professional and everything is in house. I repeat...IN HOUSE. If you have ever dealt with a remodeling company that employs outsourced labor, it can be a mis-quote nightmare. Other companies pointed me to handy men for this job not realizing I might need or want more than that in the future. Thank you "

"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"We had Plantrex do a deck resurfaced. After it was in, there was a tenant caused deck fire. Plantrex did an outstanding job on both the original resurface and on the deck repair and restoration after the fire. Cleanup, everything was great."