Get matched with top window a/c unit service or relocation pros in Lakewood, WA

"They arrived on time and installed the unit and new thermostat. The technicians seemed pretty knowledgeable and helped give suggestions about some vents that weren't blowing enough air."

"Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to."

"Ranger did a great job. The estimators were friendly and thorough, the installers and team we encountered were all respectful and hard working. There was a problem with the electronics in the thermostat from the factory, they worked late and had to bring a new thermostat the next day, but the new one works perfectly. We will hire again for any other HVAC needs. We chose a higher quality AC unit and are glad we went with a quieter model, the unit is so quiet in the backyard."

"Our existing AC unit stopped working. The unit is at it's life end and was not something we purchased from Puyallup heating. It came with our home when we purchased it. Jason diagnosed the problem in a professional and courteous manner. I felt like the service was worth the price. We have used Puyallup heating for service or estimates in the past and always felt like we were getting honest service.
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"Terrific! Everyone was professional and showed up on time, and my customer service representative, Scott, was highly responsive. Only minor quibble was that I had to be proactive in terms of contacting the office to schedule installation date and for payment."

"They came when they said they would. They were nice and diagnosed the problem quickly. I will enter service contract with them. They were very nice."

"The service went as promised"

"Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump."

"I called SOS and Daniel agreed to come out the same day to give me an estimate.  He explained the work that he would do very carefully, making sure that I understood the amount of work required and why.  He also noted that there was an issue with one of the vents which he would repair at the same time to avoid pests entering the area.  When I wasn't quite clear on what he was talking about, he said that he would take pictures when/if he did the work which would show me the current state and the after pictures.  He seemed very honest and anxious to please and I had a gut impulse to give him the work, but I had already scheduled another estimate so I just accepted the estimate. 
I got another estimate which was a little lower than Daniel's and I still wanted to give the work to him so I called and asked if he would match the other estimate.  He agreed and we set an appointment a few days out.  He estimated that it would take them about a day and a half.  They completed the work in one long day because Daniel said that it would be less 'bother' for me if I had only to endure the noise (compressor) for one day.  He carefully explained the work done and the repairs that he made for me and even sent pictures to me via e-mail the following day.  I was confident that everything in my crawlspace was now without issues and within a couple of days, as the weather  cooled, I was aware of how much warmer my home was.
The only issue was that I discovered the next day that their vehicle has left some oil stains on my driveway even though I had seen them put cardboard under it when they first came.  When the truck was taken out and returned, the precaution must not have been effective.  I sent an e-mail to Daniel that day telling him about the issue as I didn't want him to make the same mistake at another client's home.  The next morning I looked out the window and saw him on his hands and knees trying to clean up the stains.  He spent a couple of hours at it.  He had been certain that precautions had been in place and was sincerely apologetic about the accident.  Because he was clearly so sorry about the accident and all the work was done very well and efficiently, I still graded them as "A' in all categories.  Accidents happen and he thought all precautions had been taken to avoid such an issue.
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"Excellent service from start to finish. John, Isaak and Nate have always provided great solutions at a fair price. They were able to accommodate our quick time frame and made sure every detail was in order and explained fully at final trim! We are happy to call them “our” HVAC guys! Would recommend them highly to anyone!"