Get matched with top faucets, fixtures and pipes repair or replacers in Lansing, IL

"IF...youre having a problem or just updating fixtures, Big Wrench Plumbers are the folks to call. They arrived on time. They will access the problem correctly and professionally get it done. They were professional and proficient without being too chatty. They came prepared with shoe covers which is important in my house and did a great job of cleaning up behind themselves too. Any problem or projects I have going forward will be a job for Big Wrench Plumbers. My wife loves her new toilet and faucet. Thanks Cam. Thanks Andre."

"When temperatures dropped to -50 with wind chill, the pipes to our basement bathroom sink froze. And as soon as everything began to thaw, (on Friday night) we found that we had a ruptured hot water pipe. Water was shooting out of the wall all over the bathroom. When it became clear that our usual plumber wasn't going to show up on Saturday, I frantically called half-a-dozen plumbers from Angie's List. Only Charlie got back to me and agreed to show up after his next job. On a day that he was clearly being overwhelmed with calls from all over the city, Charlie kept his word and showed up with his partner Dimitri. They quickly figured out there were no other leaks and repaired the pipe. On top of it, Charlie spotted two other unrelated plumbing issues in our HVAC room. They were minor now but could have turned into bigger problems down the road. His thoroughness and attention to detail allowed him to spot these hidden problems and save us headaches down the road. We had our water working in under an hour (on a Saturday evening!) and he charged a very fair price given the demands upon his time. He left our house at 5pm, his phone blowing up from other customers. I asked if he was going to have an end to the day soon, but he said he still had hours to go...he had promised other worried homeowners that he would help them today. THAT's the kind of dedication I want from my plumber. Call Charlie with confidence."

"Joe the plumber has 30 years of experience. He is friendly and knowledgeable. He explained what had to be done and the installment was done quickly."

"Patrick cleaned the sediment from the faucet & showed me how to do it."

"They arrived on time. Followed COVID-19 protocols and was very neat, and clean while working. The faucet was replaced and the other faucet was fixed in a very short time. It was a great experience, very professional."

"Eric and Jay did a great job clean up the sewer line and they are very informative."

"on time, and knowledgeable the technician did the job well. Also, I had a problem changing the furnace filter. The filter was getting stuck when taking it out or installing. He repaired that too."

We are a small family owned plumbing contractor company that’s specialize in service repair work. We also specialize in kitchen and bath remodels. Our family have been in the construction business for over 5 years and have built an excellent reputation with our clients.

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"