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"The plummer forgot to take off the wrapper inside the water tub before leaving. I had a small flood and had to figure it out myself after he left. The cost was $185.00 per toilet for a total of $370.00 to replace the flushing mechanisms. After he left, I was told by my VA Medical Center home worker I was taken for a ride."

"Excellent ... the repairman had to come back a second time but he did a great job taking care of the problem ... I really highly recommend the repairman ... he was friendly, straight forward and competent."

"Rudolph arrived on time and was prepared to work the full day if needed to complete our projects. He has integrity! We had a laundry list of items to be repaired, and he let us know for several items on the list that we should hire another provider to complete the work. Some things he said he could do, but wouldn't do it as well as another professional. He even went so far as to provide us recommendations for who to call for a couple things (custom door weather stripping & ceiling fan repairs). We will be hiring him again later this year to repair and paint our fence/gates as well as install casters on a cabinet. The only reason I gave him a 'B' for quality was because one of our chair legs was repaired with a gap where there shouldn't be a gap, so the attention to detail on this repair faded. The quality of that work was not on par with everything else. He has promised to deliver puddy when in the area next since re-doing the repair may damage the chairs thanks to the wood glue. The wood glue overflow seemed excessive to my husband, but I believe that is normal and we were able to remove it once dry. The other 'B' for professionalism was regarding cleanup - which is one of my pet peeves with contractors. The keys to my back fence gate (which includes a house key) were left in the gate unattended during the day, and not returned at the end of the day. There were extra pieces of the chicken wire which we had to throw away. And the old chicken wire was thrown away in our recycling bin instead of trash bin."

"Gerson was efficient and his team were polite and professional. I would use them again. I am recommending them for our new management team who will be renting out the condo. Thank you Impact Plumbing. You are great. I was glad to have found them on a random search through Google."

"Great! Mike & Domingo (he is the fabricator) came on time for a measure up and discuss the details. Domingo arrived the following week with our tops, the installation went perfectly (same as it did for our whole kitchen one month ago). Domingo is a perfectionist, tops look great. I definitely recommend CTM."

"Mark and the High Roller Crew are all professionals, clean, quick, and HIGH quality worksmanship. My projects is a horror story gone bad! I'll just say this. Never Hire a 3rd party vender from Costco, Water Softener Rep. sent a guy to my home with no experience, or knowledge of plumbing. Really bad buisness, they dont clean up or repair after the job. After 30 min cutting holes in the ceiling of my garage for a water main?! Yes I said Ceiling. It didn't end well with all parties. Thankfully Mark and the HR Crew returned my finished garage back to or better condition. ☆ Called immediately to set appointment. ☆ Called morning of 1hr early ☆ Price point fair and balanced ☆ 3 XL holes took entire 8x4 sheet of drywall ☆ Start to finish, Demo, install, tape, finish, paint, less the 6hrs! Thank you!"

"Arrived early and replaced hose faucet promptly.  Good communication - scheduled appointment via email.
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"He quickly installed the new equipment. The solar water heater had been making strange sounds and the lights on the control panel had started rotating constantly. I asked him about it and he examined it and agreed it seemed to be acting strangely. He said he didn't know a lot about solar water heaters but would look it up over the weekend and come back to take another look. He returned today and figured out the problem at no charge. He is going to order a new pump to replace the defective one. While he was here he saw me and my two adult children attempting to move a very heavy awkward piece of furniture, He jumped right in to help us. He spent about 30 minutes here and didn't charge me. He has made me a loyal customer and I will use this company anytime I have a future plumbing issue. I'm not easily impressed but the service was impeccable and Edgar was very professional, polite, helpful and genuinely nice."

"They did an excellent job! Although they got started a little late in the day the work was completed professionally and it looks great! I’m now flying Old Glory and my family’s military flags of Air Force and Marines! Very pleased"

"Excellent.  From the first moment I met Bruce (where he did a free estimate and was extremely professional and detailed) to the completion of the job, it was very easy to do business with this company.  Both Bruce and his office manager, Trillian, are highly responsive to phone calls or texts.  The work was done flawlessly and as promised (ceiling was resurfaced and painted, as though he wasn't even there).  I'd like to see Bruce or Trillian call or text each day with an update on the progress of the work, rather than me having to call them, but that's a small piece of feedback in the larger scheme of things.  Overall, this is a first-rate service provider.
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