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"The staff were very prompt in responding. We walked through each area and discussed issues. The carpets had never been professionally cleaned and we wasn't sure they could be brought back. WOW...They did a fantastic job. There were a few stains which didn't come out - but the guys told me that ahead of time - that's what rugs are for - right?!. I am so impressed. Some of the stains we weren't sure were able to be removed were gone. They were very easy to deal with. I will definitely use them again. The cost of the service was more than what we first discussed. The original estimate over the phone was close, except didn't include a protective coating. Due to the amazing job, I had the extra work completed."

"Cleaned the carpet for a fair price."

"It went great. Justin (the owner) sent out Jake and Kyle to do a patch job for free and had started to do it when we talked with them about their opinions about the job. They said they would do the job for free, but it might look a bit patchy when complete as it would be difficult to match the previous epoxy color. They talked us into redoing the entire floor for a small part of the actual cost. Jake and Kyle were extremely friendly and professional. Plus, they did a great job. The job site was extremely clean. I would definitely use them again if needed."

"Overall, my experience with Stanley Steemer was good. I had a coupon for 20% off the entire job so the price was good. Scheduling was easy on-line. They showed up during the specified window. The technician was very personable. Tried hard to upsell me on Scotchguard protection, etc. He went to work and was quite efficient. He had to redo one area where a spot had not come out but was able to remove it. By evening, a small portion of my bedroom carpet had turned brown. The next day I called the office and they set an appointment for someone to come back out. The appointment was set for 2 days later, which was fine. The technician was unsure of why the brown had occurred, but treated it and recleaned it. It looked okay while it was wet. Later when the carpet dried, the brown came back. I called the office again and they told me that a supervisor would call me back in about 2 days. It shouldn't take 2 days for a supervisor to call a customer back about a problem. I didn't received a call until late in the 2nd day. I was driving and was not able to answer the phone but did call back right away. I got voice mail and left a message. The next day--nothing. I called the supervisor's number and left a message. Day 2--again nothing. I left another message. On day 3 after I hadn't received a call, I called the local number again. The person told me they could have someone come out again with a supervisor--but not for a week because they were "too busy." A company should never be "too busy" to take care of a problem they've caused for a customer. I asked to speak to a supervisor and was transferred to a supervisor. He agreed to come out in 2 days' time. A supervisor did come out, retreated the area and cleaned again and this time the brown has not come back. I was very disappointed in how hard I had to work to get someone to take care of the problem they caused. While they were all very polite, a company should never make a customer wait days and weeks before it gets around to resolving a problem."

"Michelle is VERY detailed and a hard worker. The first time she came, she was here longer than the usual three hours just to get everything up to spotless. Now she comes every two weeks and does a fantastic job. We keep our house neat, but she gets it CLEAN!! She hustles to get it all done in the three hours. She is also very friendly and easy to do business with. GREAT WORK ETHIC!"

"I have used the services of Carriage Cleaning Service. They cleaned the carpet in my family room, main level bedroom and hallway and some steps. I have a sofa loveseat that they cleaned the upholstery on it. They were very good. They went fine. I have used them in the past for a couple of years and they do a very nice job. They do a really good job so that I don't have to call them for a second attempt at cleaning the rug or redoing it. I have always been very happy with the work they do. What stands out the most is that they do a really good job in cleaning. I will use this provider in the future."

"They were very careful about knocking the furniture or walls. They came in, went to business, and finished it. I liked how they clean because it didn't take forever for it to dry."

"Jason was very punctual and professional. He was very honest about what cleaning could or could not do for stains. We were very pleased with his work, and decided to use other Coit cleaning services as well. Coit has also cleaned our HVAC ducts."

"The crew has always been great to work with from day one, whether the cleaning coordinator, the owner's responsiveness and the cleaning crew themselves. The best day of the month in our house is when Mill City Cleaning visits and we come home to a spotless house! When we need attention paid to certain areas of the house, they listen and attend to it. They clean thoroughly and everything and even make my kids' beds in a fun way lining up their stuffed animals which my kids adore. We've had three other cleaning services throughout the years and Mill City has been the best, hands down. Highly recommend!"

"Went well. Barak was responsive by email and when we needed to expedite the service due to some landscaping work, he sent someone right out. This is the second time we have used New Again to stain and seal our deck and I'm sure we'll bring them back again in 2 years."