
Serving Letha, ID and surrounding areas
In business since 2010
Free estimates
Credit card accepted
"The lower sections of wood siding at various locations of our home needed replacement due to water damage. We also had TVE add some gutters in a few locations. We experienced scheduling difficulties and incorrect ordering with TVE. No communication on when the gutters would be installed. They just showed up. Then they dropped the trailer and left for about 4 hours. Couldn't get a hold of anyone that knew what was going on. Then they finally showed up again. They did, however, do a good job of installation. Initially we were told the exterior siding replacement would be done at the same time as the gutter additions. This didn't happen. Then we were told the install would happen when they install the windows. This did not happen. After several texts and phone calls, we did not hear back from TVE on when this work would be scheduled. Then they just showed up unscheduled. The installer informed us that the wrong quantity of panels was ordered and he could not finish the job, so he didn't start and just left. We ended up cancelling the work on the siding and going with another contractor. Kelly at TVE's apologized and was very professional. He informed me that they were very busy and were having scheduling issues. In response to this situation, he offered to install one of the exterior doors we were having them replace for free. The gesture was much appreciated and I appreciated the way they handled the matter even though my wife and I were very frustrated with the lack of communication, mis-ordering of materials, and scheduling difficulties."





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