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"Good work"

"Well , I would give it a zero star if I could. We scheduled an appointment after we spoke with one of the representatives at our local fall festival. He seemed great and we are in the market for replacing our windows and siding. We scheduled the appointment for Saturday at one PM. They called on Friday and verified the appointment for the following day. One o'clock came and went and at one thirty I called the business and was transferred to an answering service. The third party answering service was great and she took down our name and information verified our contact number, email, and address and said they would forward it onto the company and someone would be in touch. Two days later and no contact. The company was a no call no show for the appointment that they had verified the day before! Zero professionalism, respect, or regard for potential clients with a decent sized job! Grateful we dodged that nightmare before it started!"

"I hired Neli over a week period for 3 different appliances, my dryer, washing machine, dishwasher, and even kitchen sink! I had a fantastic experience: 1. I fixed my dryer with Thomas' excellent remote guidance, changing the timer and the switch! Fabulous guidance Thomas, with lots of money saved! I learned a lot in the process. 2. I determined that there was no dishwasher leak and in the process learned how to check for leaks and trouble shoot for some common repair issues. It cost $40.00 but as I had some water on the floor, I was ready to get a new dishwasher. Now, I am confident that it wasn't a leak and caused by putting in the dishes in a funny manner and not a repair issue. I am using the dishwasher now again with no problem. 3. I determined with Thomas' help that the washing machine had a major problem and could have spun out of control into my wall....no question, it was time to get a new washing machine! This was a well spent $40.00--I even got Thomas advice on purchasing a new washing machine and what to look for. 4. I checked the drainage on my kitchen sink and learned how to empty out the "trap" and that most likely, I am okay, but what to swap out if I have continuing issues with slow drainage. In the end, I saved lots of money, gaining and learning valuable experience! Absolutely fabulous service!"

"Their profile says they provide free estimates. This is not the case. I called them first because they were nearby, but they still wanted to charge me to drive to my home and view the job so they could give an estimate. Who in their right mind is going to do this, or even choose to select a company that would expect this? For the cost of maybe $60 in gasoline, they lost what would have likely been a $15,000 job."