Get matched with top carpet installers in Longview, WA

"I've had Linton for carpet cleaning for many years. He does a good job. That's why I keep calling him back."

" Customer service: Excellent. Trust Ed to help you pick the right carpet and also find a special one. Capet for bedroom: excellent, fast, efficient take away of old, effective movement of furniture, and installation was perfect. Separate carpet for living room: Ed found the perfect brick red, and the twins installed a perfectly bound rug, moved and replaced furniture, left a bound runner for the kitchens. Outstanding. (Our second job -- our first years ago was new flooring in hall, living room, kitchen and dining room -- great job, that's why we went to Macadam again --can't go wrong)"

"We dealt with Koeber's in the past when replacing bathroom flooring and were very pleased. Based on our experience, we turned to them to replace our existing 1,000 square feet of laminate and tile downstairs flooring. The business is relatively small family owned and dealing with them feels that way - everyone was very helpful in helping us decide which type of flooring best met our needs. We did not price shop - based on reviews and our previous experience, we chose what we felt was the best option for our work. On the negative side, the installation queue was 8 weeks out - not a problem for us but might be an issue if you had to have it done tomorrow. The installation took 4 days and they were able to float the flooring material over our existing floor with no transition required - even though we used a different pattern in our kitchen area. The installers (John/Kevin) were extremely polite, moved all of our furniture, worked around our PC so it did not need to be disconnected, and were extremely tidy. We are quite pleased with the flooring and our dealings with Koeber's. Shopping around might get you a better price but our chief criterion was quality and dependability - and we were not disappointed."

"Jennifer, Kristina and the entire team are amazing - a first class act. It's really true - once you start with one area you just want to keep going. I've worked with Team Nifelle on two different projects - one being a complete remodel of a second home and then redoing and freshening up areas in a home we built 18 years ago. Her office staff and designers on her team are top notch. I can say that I look forward to each time a meeting is scheduled - lots of creative energy flows. And results are fantastic. Jennifer and Kristina have patiently worked with me through lots of questions and many doubts - and it has all turned out beautifully. You can trust Jennifer and her team for the very best of it all."

"We engaged Treadline to complete a major flooring upgrade and expansion project in our home as part of a much larger home renovation project. We directly managed Treadline for the flooring project as well as 10 other contractors that worked on the other renovation projects in our home. We were very happy with the other contractors we engaged for our home renovation project. Their quality of work and professionalism has been amazing and we posted reviews to share our experiences with their businesses as well. Unfortunately, we had a very bad experience and outcome with Treadline. Our experience with Treadline follows as experienced from our point of view. At the beginning of the flooring project with Treadline – we discussed the possibility to increase their project scope to also remove and update a half bathroom in our home. We received a written quote for the initial bathroom removal from Treadline’s via their DocuSign process. After reviewing this quote – we decided to not move forward with this additional project. We did not approve Treadline’s DocuSign quote and we also further communicated via email that we did not want to remove this bathroom. However, upon arriving home later that day, we discovered that Treadline had removed the half bathroom without our approval. Treadline’s response was that this was a “misunderstanding” and that this removal was at “no charge”. We were clearly not happy at that time and we decided to focus on the success of the rest of the project with Treadline. We later surfaced this issue again and Treadline’s response was that we had “orally” approved this change over the phone (Treadline’s own contract language explicitly states that change orders can only be approved in written form and not orally) and that they were under time pressure that day and made a decision to remove the bathroom anyway. We were left without a bathroom for months while we tried to work with Treadline to arrive at a fair outcome to restore the bathroom to its original condition. To date – Treadline has not paid any amount for the restoration of our bathroom to its original condition and this resulted in a significant cost to us to restore this bathroom. Our second major issue with Treadline occurred towards the end of the flooring project once the floors had been stained and finished. Upon project inspection – we discovered flooring stain marks all over the walls and trim work in the each of the rooms that Treadline had worked in. Stain marks were often at heights over 3-4 feet high. We had expected some baseboard staining (as described in Treadline’s contract) but we were shocked to discover so many stains above the baseboard in each room. Treadline’s only response was that the stain could be washed off. Their employee tried to wash off some of the stain marks and this only made matters worse in spreading flooring stain all over the wall where attempted. We tried to work with Treadline to arrive at a fair outcome to address the significant paint damage to the walls and door trim in our home. To date – Treadline has not paid any amount to address the paint damage to our walls and trim work and this resulted in a very significant cost to us address this damage. Thankfully, we were able to successfully file and settle a claim with Treadline’s business liability insurance provider to address the paint damage to our home. The last major issue with Treadline surfaced about a month after the completion of the flooring project. At our request, Treadline added new hardwood flooring to the upstairs hallway in our home and this looked fine for the first 4-5 weeks after the installation was complete. However, the flooring boards soon began to separate throughout the new installation and we could see very significant gaps beneath the new flooring - often to the subflooring below. We tried to work with Treadline to arrive at a fair outcome to address the issues with the new hardwood flooring they had installed in our home. As part of this process, we engaged an expert with National Wood Flooring Association ([*** Link removed ***] to evaluate and assess the flooring installation. The expert provided their written professional finding that the new hardwood flooring had not been appropriately acclimated to the environment in our home prior to installation and the flooring had also not been nailed in correctly. To date – Treadline has not paid any amount to address the flooring installation issues and this resulted in a very significant cost to us to remove and replace the affected flooring areas in our home. We pursued the above issues over the past 18 months with the Oregon Construction Contractors Board (CCB); multiple mediation attempts and legal filing with the Washington County courts. We accepted a partial insurance settlement for paint damages only (insurance covers damage only and not quality of work) from Treadline’s business liability insurance provider. We also decided to forego further legal action given the increasing legal expense and continued negative impacts to our family and home life. We have not received any monies from Treadline to reimburse us for the cost to remediate the damage to our home or to address the quality of their workmanship."

"Our large entry way tile and shower floor tile were cleaned. We are very pleased with the results."

"The Pro: Carpet was removed, pad and new carpet installed for our entire upstairs in less than two days. The Negative: There are multiple seams in our hallway that were not there when the previous carpet was installed and two stand out, and when reaching out to the owner, he immediately told us why it had to be that way and that there is nothing wrong with what had been done. Two of his installers were the ones laying the carpet and he only came by for the bid. He said that he had us order less carpet to save on waste this way. We have a LOT of extra carpet which would have been able to be utilized on the entire hall so this did not seem accurate. He told us the he would come out and look but if he did and didn't find an issue that he would charge a trip fee, and he then told us why we would be wrong and be charged. Later that day we also found a hole in the stairway with some torn sheet rock. When texting him about this his response was "it wasn't us". Who else was there at that level working on carpet I ask? Yes, he cashed the check and hasn't responded when we told him that it was them. Unless you just want a quick installation with seams in places you wouldn't expect, and no positive follow up, we would not recommend working with Pannell Floors. Updated: The owner, Dave, has responded multiple times and that we have chosen not to engage any further. We understand that the hole may be an issue from the past, but not the tear in the sheetrock. We have reached out and had an independent inspection completed, and will be having our hallway carpet reinstalled with less seams in the near future. We recommend that whenever you work with a contractor, that you ask about where seams are going to be placed, and if they will show, as the fact that every time I walk down my hallway and see 3 seems in less than 20 feet, I question the logic and need for this. We would NEVER want to sabotage a contractor's business. As stated before, if you want a quick installation, go with Pannell. Much of the work is quality as well. The seams and customer relations at the completion are the reason for this review, not the quality. A few of his comments: "why your so dead set against me I can only guess, but it's apparent you had this in mind prior to our install as we were nothing but courteous, on time, and professional" "Please get inspection so you can stop trying to ruin our livelihood and reverse your false review.""

"They did a beautiful job. Rescheduled a few days before they began, but they finished the job on the new schedule. I do not know if the price they offered is competitive, since I did not seek other bids. I purchased the Marmoleum separately."

"Purchase of materials was fine. Carpet installation was fine. The hardwood floor installation was, and still is, a disappointment. The installation is shot through with gaps. Some of which were filled with an oil base putty whose color is not really close to that of the floor planks. The major issue though was that the installers failed to quiet squeaks in the subfloor of the whole upper hallway. Nor did they mention it prior to installing new flooring over it. The whole upstairs had to be ripped out and reinstalled. The Floor Store did pay for the rework but the fact that such thoughlessness was demostrated was astounding. The reinstall was performed by their "cleaner" but the nosing and several other spots have the same gaps with the same putty. I would not recommend The Floor Store. We cant be the only ones that have experienced."

You may call us because you heard of us from a friend or you came across our website and you really need your carpets cleaned, or you've got a spot that just won't come out and you want to know what to do, all good reasons. But you'll call us again because, well, we actually care about your carpet and your happiness with it. You'll call again because of our professionalism, because we pay attention to detail. We have the knowledge and experience to do the job right and we think you'll really like this one, we arrive when we are scheduled to. We have been providing the very best in carpet cleaning services for 30 years! If you've never heard of us and you're wondering why. Well, it might be because we don't do much advertising. Our business comes largely from word of mouth, no really, word of mouth, we're that good. Of course don't take our word for it; give us a call and see for yourself why we're the best choice in Portland for a clean carpet.