
Serving Lopez Island, WA and surrounding areas
Approved
In business since 1976
Free estimates
Emergency services offered
"Hired West Mechanical to install a bathroom exhaust fan and light fixtures. Exhaust fan was left with duct disconnected and wiring exposed. Called Customer Service multiple times over 3-week period to get an estimate to reconnect the duct and address the wiring, still unresolved with open permit. UPDATE: I received a call from one of the company owners when he was made aware of the issue. He apologized for what I experienced and said it was very atypical for the company. He arranged to have an electrician complete the work the next day. The work included installation of a new duct transition that was not in the original scope, which was done at no charge. West Mechanical also sent a Supervisor the day after the work was completed to verify that the work was done to my satisfaction. Although I was unsatisfied earlier, I recognize that not every job will go as planned and I have been very impressed by how West Mechanical has responded. I would not hesitate to use them in the future."





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