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"The technician that was tasked with the job was very knowledgeable and professional."

"They did a good job."

"Great fast and professional"

"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"BELTWAY AIR COMFORT SERVICE is a terrible company. Horrible customer service. Incompetent technicians. They came to my home when my AC broke and 13 days later still no update. I called and texted repeatedly and got no response from the company. It's been two weeks in the sweltering heat we still have no AC. First they said they had to order a part, then I they found out they hadn't put the order in for the part. The dispatch was rude and claimed he didn't know who the owner was when I asked to speak to him. I found out these are the same ripoff artists that misdiagnosed my mom's HVAC resulting in her buying an entire new unit for over $10,000, and then the unit kept shutting off because the real problem was a regulator for the gas line. They're incompetent and unprofessional."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"They did a good job"

"I would highly recommend HPC Services! They responded quickly when we called for an estimate on a new heat pump. The gentlemen who were in our home installing the unit were professional and polite and very nice to our little dogs. Sergio stayed and answered all of our questions until late in the evening. They offered us a free duct cleaning and that was completed on Monday after the Friday install. Emmett worked quickly and professionally. He was so very nice and easy to talk to. I was most impressed with the fact that they offer a Veterans discount. If are looking for an amazing company for any HVAC work, I urge you to give them a call!! Karen Hamner"

"I was happy with the price and the work performed."

"Darryl McDowell, the technician from ARS of Laurel, did an outstanding job while performing my AC tune-up/inspection. He was extremely knowledgeable and very professional; explained all findings in a thorough and easy to understand manner. As a result of his honest assessments and diligence in addressing all issues in a very comprehensive manner, I feel confident moving forward with needed repairs and/or system replacement. Without a doubt, he provided the best service ever! "