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"Was able to provide repair service with enough information for them to diagnose, and bring the correct parts to repair dishwasher. They came, the next day, in the time window promised. Even called 1/2 hour before arriving. Leo came in with the correct part, and all the tools needed. Made the repair, in a short time, had the dishwasher running again. Even showed me where and how to clean the filter. Price was within a few cents of what was quoted ahead of time. Very happy with the service. Not so much with Maytag."

"Toni was fabulous! He was professional, knowledgeable and efficient. My issue was resolved within the estimated time frame and budget. Mr. Appliance kept me appropriately informed of delivery and appointment times. I will call for their assistance in the future."

"JJ and his crew installed new flooring throughout our home. It was not without it's challenges due to the age and condition of the house and the spiral staircase but they made it happen on budget. The end result is beautiful."

"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."