Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Lynn-center, IL

"We contacted Indiana Foundation for a free inspection of our attached garage that we're turning into a bedroom for our handicapped son. We had several places that leaked where the wall meets the floor. A Mr John Hill did the inspection and then answered all our questions to our satisfaction. He was quite the professional but did not pressure us in any way, like most salesmen do. We decided to go ahead and schedule to get the waterproofing done. The cost was reasonable and it made sense to get it done now rather than wait for more damage to occur, making it more expensive. We look forward to meeting the crew. John Hill came as an inspector and left as a friend. Indiana Foundation is lucky to have him on their team."

"Mark, the salesman, and John Lenzini, the technician were both extremely professional. John completed the work in a timely fashion with minimal disruption to the basement and left it clean!"

"I had some concerns after the work was finished, and when I attempted to contact a representative from this company, I had to leave several messages before I got a call back -- and that only came after I threatened to take legal action. I have had additional foundation issues since then, but I have done business with another company. I would not work with AccuLevel again simply because it appears that after they have your money, you do not matter. The company I engaged after AccuLevel could teach these guys a thing or three abut customer service."

"The service I received from Family Waterproofing was phenomenal.  Our basement rarely floods, but after a week or more of continual rains last summer, we got our first puddling, which kept my wife and I up in shifts for a few nights in a row working a shop vac to prevent any major damage.  We called Family Waterproofing, and Ken came and looked at our situation.  It was obvious from talking to him that he is extremely knowledgeable about basement flooding problems, and about the available alternatives for dealing with them. After his inspection, which included the basement, as well as areas of the exterior, he took his time to make sure I understood his findings (not only describing, but also SHOWING and diagramming the problem for me). It was clear that he was not trying to sell me an expensive system than was more than I needed (a full interior drainage system would have probably cost upwards of $6000 for us, while the final bill for the work that Ken and his crew did was less than 1/5 of that).  I can't tell you how reassuring that was in convincing me that he was the right contractor for the job. I'm not even sure another contractor would have come up with the solution he did, let alone suggest it as preferable to other (more expensive and disruptive) solutions. He even worked with me on a solution that avoided having to move a basement wall (something that caused my wife and I reluctance to have the work done at first after Ken's initial consultation... more on that below). The crew that did the work was also knowledgeable, respectful, and fully explained and showed what they had done, and the office staff was responsive and actually returned phone calls in a timely manner (shockingly, something that not all contractors in this field seem to be able to do).  I cannot overstate how satisfied I am in my dealings with Family Waterproofing! <br /> A little more background on the work we had done:  essentially, Ken's finding was that our existing sump basin was too shallow to keep up with water from our exterior drainage tile during heavy rain (our home was built in the mid-1960s with a poured concrete foundation surrounded by exterior drainage).  Because the inlet from the drainage system was too close to the bottom of the pit, our sump pump couldn't kick on until there was already significant buildup in the drainage tiles, leading to slow leaks around the perimeter of the foundation during periods of heavy, continuous rain.  He initially suggested digging out our sump basin to be deeper, and installing a new, higher-volume pump.  It sounded great to me, but unfortunately our basement is partially finished, and there was a bathroom wall that was too close to the pit area for Ken's crew to do their work.  He told me that he'd be happy to do the work if we had the wall temporarily moved for them to have enough room, but with all the plumbing and carpentry that would involve, my wife and I decided to hold off on the job and see if we could solve the flooding problem by addressing grading issues on the exterior of the house.  Fast forward 6 months without issue, and we get another period of protracted, heavy rain, and sure enough our basement floods again, even worse than before.  I call Ken up to revisit the proposal he'd left us with, and ask whether it would be possible to dig a second, separate pit, rather than expanding the existing one, to get around the bathroom wall issue. We talk it over and make arrangements for him to come back and take another look at the situation (it's obvious to me that Ken takes pride in his work, and is nothing if not thorough).  He sees that a cross-over pit solution will work, and can be put in place without moving any walls.  Happy day!  It also means that our existing pit and pump can remain and serve as backups to the new primary system.  I was impressed that Ken was willing to think outside the box to get around our space constraints, while not sacrificing the quality of the solution.  It remains to be seen during our next heavy rain whether the work Family Waterproofing did will completely prevent my flooding (my engineering background, along with Ken's descriptions, lead me to believe it will), but I know I made the right decision in hiring them. Short of installing a complete, very expensive new drainage system, Ken made it clear that one cannot absolutely ~guarantee~ an end to the flooding, but he made it clear, without unrealistic promises, that the odds are very much in our favor, and that, at any rate, a new deeper pit would be a necessary part of a larger system anyway should we need to install one down the road, so this will never be money wasted). I truly felt that Ken's knowledge and honesty were on my side in dealing with this stressful and potentially very expensive episode. <br /> In closing, if you have any issues with basement flooding in central Illinois, go with Family Waterproofing.  At least have them out for a consultation.  You'll be glad you did. "

"The system they installed prevents ground water to come up through the floors and redirect water to a main sump pump that they installed as well. We haven't had any water problems in our basement since installation of this system and they provide a lifetime warranty for your basement to stay dry, a warranty that is even transferable when the home is sold. The work was done in a total of two days by 3 or 4 people. The work was done satisfactory, the crew cleaned up after themselves and used cardboard on the floor to minimize dirt and dust from spreading when entering and leaving the home. People were great to work with, and received an informal in house estimate that was done very professionally. <br />"

Helitech is a family, locally-owned specialty contractor that provides waterproofing, foundation repair, & concrete repair services to homeowners across a 4 state region. Services include basement & crawlspace waterproofing & encapsulation, complete foundation repair - piering, wall anchoring, & crack repair, as well as concrete leveling / mudjacking, dehumidifiers, sump pumps, & yard drainage.\n\nWe service the greater Central Illinois region including Litchfield, Taylorville, Jacksonville, Springfield, Chatham, Petersburg, Decatur, Shelbyville, Mattoon, Effingham, Charleston, Champaign, Mahomet, Clinton, Danville, Rantoul, Peoria, Bloomington, Washington, Pekin, Canton, and everywhere in between out of our facility in Lincoln. Our Helitech Promise is to provide the highest quality products and finest service and to stand by our work for the life of your home. We have been serving the area for 5 decades strong and our longevity speaks to our reliability and commitment to excellence.

"The guy that they sent off to do the work was not very knowledgeable. I had the work done before so I knew what was supposed to be done. I actually told him how to do the baseline. It ended up coming out alright. I have another company do it a little cheaper but they don't do our area anymore. They're on time in everything. I would probably not use them in the future."

"Completed. I was told I should check with a heating and cooling business to make sure the fireplace was to code. It turned out that I should not use the fireplace. Floor of fireplace could crumble after a few fires! So glad I took the suggestion!"

"Good job, reasonable given the cost. My only complaint was less than meticulous clean up of the siding debris. <br />"

"I own a house which is around 90 years old. Its basement had compromised walls, one of which was seriously bowed. In addition, after heavy rain, the basement floor would be wet. I got estimates from three companies to correct these problems. Pivotal was a clear standout. The owner Jeff, his family members Andy and James, along with the rest of the crew make up a terrific team. Jeff and Andy visited my basement twice for long and detailed planning sessions. The actual work took 7 days for completion with James as foreman. All the problems of my basement were fully addressed. My bowed wall is now vertical, with strong supports along all walls every few feet. A complete waterproofing system was installed which feeds to my sump pump. Cleanup after completion of the work was very thorough. Bottom line: Pivotal is a totally trustworthy top quality company!! "