Get matched with top window repair pros in Mahomet, IL

"I own a house which is around 90 years old. Its basement had compromised walls, one of which was seriously bowed. In addition, after heavy rain, the basement floor would be wet. I got estimates from three companies to correct these problems. Pivotal was a clear standout. The owner Jeff, his family members Andy and James, along with the rest of the crew make up a terrific team. Jeff and Andy visited my basement twice for long and detailed planning sessions. The actual work took 7 days for completion with James as foreman. All the problems of my basement were fully addressed. My bowed wall is now vertical, with strong supports along all walls every few feet. A complete waterproofing system was installed which feeds to my sump pump. Cleanup after completion of the work was very thorough. Bottom line: Pivotal is a totally trustworthy top quality company!! "

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"We can't say enough about how delighted we were with not only the results of our total kitchen remodel, but the experience of working with Mike, Ryan and Jared. From our very first contact, they were reliable and responsive, answering all texts and calls promptly and keeping appointments punctually. They offered ideas but were also highly respectful and responsive to ideas we presented, always saying "We can make that happen!", even when we had some really out-there requests like cutting a whole section of cabinets out around our 100 year old laundry chute and installing a stained glass window! Ryan and Jared are superb carpenters; their work is beautiful and they pay careful attention to detail. Best of all they are both extremely polite and pleasant, which really matters when someone is in your home every day for several weeks. They had our kitchen completely demolished down to the plaster and back to being a functioning kitchen in just 4 weeks , including significant plumbing and electrical repairs and upgrades , as well as delays in shipping of a replacement for a damaged cabinet (not their fault!) and our new window. They have well-established relationships with a number of local subcontractors and vendors who are equally reliable and skilled, so the project moved along without any other delays. We would hire them without question to do other work on our home!"

"Mad City had to come out 5 times. They didn't get the right base size for a new shower. We had to without a shower for almost 3 months. When they finally completed the job, it was great. It simply took them too long to get it done right."

"Did poor job left old floor under mobile home and did not finish project"

"Did a good job."

"Very thorough! Windows were installed 6 weeks earlier than expected."

"Salesman explained every thing that would happen to replace 4 windows."

"See full review on Facebook- won?t let length on here. Bottom line- customer communication nightmare. "

"He was fantastic to work with and did a great job!"