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"I had massive water damage occur at my modest-sized 4 bedroom rambler home and was working with my insurance company to have the electrical paid under my claim. Kendrick Electric came out and was requested by my Public Adjuster to quote for having absolutely everything re-done when it came to my home. The total for everything came out to $26,305.00. Kendrick got started and we worked to scale back the scope to the appropriate amount of work which needed to be done. In going back and forth with my insurance company they ended up giving me 9k for Electric. I worked with Kendrick to try to get the cost down as low as possible and we finally settled at a "rough-in price" of $11,719.00. This was supposed to have replaced all of the wiring in my house, installed a new panel and breakers. I came to find out that the wiring was not all replaced, the breakers which I paid for on my invoice, I never got, the panel was never hooked up, resulting in me- a single mom of three kids- having to do so myself. I've contacted Kendrick a number of times to come out and fix some of the areas which still dont work. For example there are two recessed lights that have zero power, there a bar that has zero power, smoke detectors which I paid to have installed based on my invoice, never were. I still have no exterior lights. I've spent hours trying to troubleshoot what my $11k did here at my house, it's been an absolute nightmare. Just this summer I pleaded with them to come out and at least help tie up some of these loose ends. I was told they would, and zero follow-through. I'm a single mom, my house was destroyed from water damage, my insurance company was an absolute nightmare to work with and to have this happen with a very well respected local electrician? The thought even now just makes me want to vomit. I haven't been able to find an electrician who will touch the mess that Kendrick has done. The ones who have come in have greatly apologized for the absolute mess I've been stuck in. Stay far, far away from this group. I would NOT recommend them at all."

"The owners of Countryside Heating & Cooling completely lied about the Labor and Warranty for our HVAC System. During the sales process, the owner himself promised 5 years of labor, including 10 years for parts and service. They are not honoring that claim. At first sign of an issue with the system within days of installation, they stated that the system only had a one year labor warranty. We had to go back and forth countless times before the owner finally agreed to that. They also stated after the system was sold and installed that in order to keep their labor warranty, we would have to purchase an expensive monthly service plan to keep the labor side of the warranty. This was never disclosed in any documentation, or by word of mouth prior to or during the sale of the system. One year later, sure enough a part of the system is already broken and they refused to service it without purchasing their expensive monthly service contract, and the owners have not responded to any of the requests we have made for service. They also stated that in order to keep the parts warranty, we would be required to pay this service or Bryant corporate wouldn't honor our parts warranty. I called Bryant Corporate and opened a case with them. Both the initial rep and the rep escalation Manager assured me that was 100% untrue what Countryside stated, and my warranty was valid regardless of Countryside's demands for 'professional HVAC servicing'. I wouldn't recommend this company to anyone, even their own electrician during the install stated multiple times how their owner would consistently embellish the extend of the electrical work required. They don't even put any guidelines in the quotes for you, it's just the products and prices. Do yourselves a favor and go with a reputable HVAC company, not Countryside."

"They had to replace a diverter cartridge but they broke it. Initially, they told me that everything was fine but then I noticed that the water was dripping and not diverted correctly. They claimed that the spout dripping was normal and I had Grohe sent me a new part to be installed. The new plumber who replaced it showed me how the initial diverter's spring was broken during installation. Very disappointing, especially the fact that they did not take ownership of breaking the part and charged me an exorbitant amount for installation. They wanted the same exorbitant amount to install the new part."

"Fantastic! Troy was very detailed and focused in his work and an excellent communicator. We would highly recommend working with Troy!"