Get matched with top tankless water heater repair pros in Maplewood, MN

"A+ service. Water heater failed on a Sunday and I needed a replacement quick. I called and left a voicemail expecting I'd get a call on Monday. To my surprise, the gentleman returned my call Sunday night, obviously off the clock and spending time with his family. Unfortunately at this time I already booked an appointment with a big box company (Roto Rooter). That was my mistake. Roto Rooter didn't show up until 2 hours after their window with no call about being late. (Note that I left work early and spent 6 hours waiting their arrival; I called their service line multiple times and was told he'll be there soon). I was quickly told that the replacement would have to wait until the next day because of how late in the day it was and their warehouse was closed. I said "see ya" and would rather wait a couple days without hot water than go with a company that didn't seem to respect my time. I called Water Heaters Now back on Monday night around 630 PM. Again answered my call while spending time with family (could hear them in the background). Fit me in the next day. Technician arrived on time (even called to give me updates in advance so knew when I should leave work), was approachable and easy to talk to, walked me through what he'd be doing, and job was done within 2 hours. Before the tech left, he provided some tips to maintain and extend the life of my new water heater. Should have went with these guys first. Oh and side note ... I was reading through the reviews in advance of my first call and saw the F for poor customer service. Mistakes happen, and it was really refreshing to see the company acknowledge their mistake and own up to it. They obviously learned from it based on my experience these last couple days."

"Josiah was punctual. He did a fine job He replaced a few feet of plastic water lines with copper pipe and secured it to a piece of wood to hold it tight I had noticed when the washer filled with water the plastic water tubing would jump around. This secured it ! He put in a new faucet. It looks very nice. He got it all done in a timely manner. He was very pleasant and explained what needed to be done and we agreed. We also had him flush our water heater too we were very pleased with his work."

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Good! - plumber arrived early, spent a couple hours diagnosing problem, was not quick to start tearing walls apart, and came up with a very simple, inexpensive repair. Will hire again!"

"We had them replace plumbing fixtures in our bathroom remodel and install in-line water heater to provide point of use hot water to a distant bathroom from our water heater. In addition, they replaced a deteriorating concrete laundry tub and replaced a shut-off valve for an outdoor water faucet that was leaking."

"They did an excellent job installing a new water heater. Highly recommended!"

"Excellent service today was received from Will. He expeditiously provided a quote and completed the work right away! I won’t hesitate to call this company again when I need a plumbing repair."

"Hats off to Trevor & Kristan employees of the Pleasant Plumber Inc. Thanks for the good work repairing our emergency plumbing issue. And for having a much better price than the other bids we received."

"Job was done right and the plumber was professional and easy to work with"

"Our water heater had been leaking. I contacted Dean’s Home Services on Thursday AM 3/5/2026. Their representative Mike Washburn arrived that afternoon. He discussed our options, and we chose a Bradford White water heater. Mike arranged for an install the next day and disconnected the old water heater. At 8:00 AM the next day installers Cody Washburn and Sebastian arrived. The new water heater was installed in an hour and a half. The old heater removed and cleanup completed. We had hot water in less than 24 hours after our original call. Mike, Cory and Sebastian were very helpful and professional. We could not be happier!"