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"Pond Roofing company has an efficient streamlined process. Rep Cameron introduced me to the whole process of roof replacement with a reasonable quote. Cameron gave the comfort of trusting him with the process he detailed. Nataly Caballero, the Repair Department's Production Coordinator was excellent pre-production tasks and kept in touch me about scheduling replacement date. the roofers were punctual, hardworking and excellent. The roof shingles were finished in one day, and after couple days, the gutters were installed. The crew took great care of cleaning the site grounds thoroughly. The Project Manager came and made sure to review the site without any debris. Last but not the least. a member of the Pond team came after two weeks of installation to scan for any nails that may be there. Thank you amazing Pond Team!"

"Roofing & More did an outstanding job, Chris & Tim are superior craftsmen installing a new front door and repairing water damage caused by the builders' poor installation. Their innovated threshold design should protect from damage for years and the new front door looks great and operates perfectly. They also did an amazing job replacing an old sliding glass patio door with a real single hinged door with windows. It looks so much better than a slider and the new installation was expertly insatlled."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"They replaced my gutters and added a board on the back of my house for a great price. I had them replace my entire roof a few years back and they were amazing. They had the best price and I was far more impressed with their knowledge and professionalism on the subject than any of the other providers I interviewed. Now several years out, I would not consider using anyone else."

"I had my roof replaced. The salesperson was knowledgeable and very personable. Bridget was amazing. Communication was great throughout the entire process and I was satisfied with the results."

"Had our roof replaced, looks like a clean install. Trey was easy to talk to and was very assuring. We'll see how the roof holds up against this weekend's snowstorm or whatever's coming our way. Yes I copy pasted my own review from Google Reviews."

Esteam Roofer is a reliable provider of Fairfax roofing expertise, offering high-quality roof replacement services designed for specific homeowner needs. For issues ranging from aging shingles to weather damage, or desired upgrades, the experienced roofers in VA are ready to assist.\n\nThe foundation of Esteam Roofer rests on a commitment to exceptional roofing solutions. The company's journey began with a focus on providing durable and long-lasting roofs for homeowners in Fairfax and across VA.\n\nThroughout the years, our experienced roofers have successfully served many clients, safeguarding homes and enhancing their visual appeal through expert roofing services.\n\n\n\n\n

"Mello Contracting did a great job on my home. It turned out that the previous owner of my home installed the roof incorrectly on his own, therefore it had a very bad leak that resulted in me calling Mello Contracting. Their crew showed up on time and finished before their estimated time. The roof exceeded my standard aesthetically and I haven't had any leaks since. Highly recommended this company."

"We bought our house brand new 20 years ago. It reached that point in time when the original roof was starting to wear out. Our neighbor had to have her roof inspected and her contractor expressed to her that our roof had sustained some damage from high winds. We arranged to receive an estimate from HCR. Their rep, Casey Becraft, inspected our roof and noted that light was shining through the eave into the attic. He was able to schedule our replacement before the end of November. This was a relief to us, because we were concerned about the arrival of winter weather. HCR roof replacements are superior to builder grade roof installations. They install leak barriers, aluminum drip edges (that don't rust), ridge ventilation, and cap shingles on the eaves. The 5 tab shingles they install are much better than the originally installed asphalt shingles. They also replace all rubber pipe collars. All materials were loaded onto the roof the day before work started. The whole process took approximately 8 to 9 hours. And they hauled all of the waste materials away afterward. We are very pleased with work and relieved that this issue has been resolved."

"Friendly efficient service. Roof looks great"