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"Patrick is knowledgeable and a true gentleman."

"We had extensive work to be done on our old house. James and his crew worked very hard and did an excellent job, and we are thrilled with the results and love our 'new' house!"

"PLEASE READ if considering hiring this company: Legal action pending against 2 River Group I hired 2 Rivers Group to address and repair a roof leak in May of 2022. My home currently leaks more than prior to hiring this company. Erin, the project scheduler, will assist until she loses interest. At that time, she will not return phone calls or messages. Scott, the owner (As I understand it), will offer false reassurances of the groups interest in completing the job. Once he loses interest, he will no longer return calls or messages. Do not pay this company in advance. Once the job is thought to be complete, you will be ghosted, as I have, leaving me no other choice than to make every effort to ensure that no other hardworking homeowner succumbs the indifference of 2 River Group. No matter how many photos I provide of the continued leak, and the damage as a result, I will not receive a reply. Your contract describes a 2 year guarantee. This is not true. 2 River will not stand behind this clause, necessitating a lawsuit. The 2 Rivers Group has failed to provide completion of a project that will now cost much more than anticipated due to a failure to identify leaks. The blithe and disinterested dismissal of my requests to move forward with a resolution have now resulted in extensive destruction of the interior of my home. As a result, we are now four months beyond the supposed completion of the job, and the leak is worse than ever. We are more than 3 months since I made your company aware of the failure. The details of my communications and hope that 2 River would complete the job. Briefly recapping the events of the last 6 months 6/9/22 - Final Payment made for supposed completion of work to include Fiberglass Decking and Roofing Surfaces for interior leak. 6/27/22- Homeowner makes 2 Rivers aware that the leak repair did not work, showing video of pooling water in plastic covering in bathroom. Homeowner does not hear a response for 3 days. After hearing back, evaluation with a leak test is planned. 7/21/22- Leak test performed revealing several other sites of leak including suspected leaks at fencing and among flashing between siding. 7/26/22 - Discussion completed with Scott, who ensures that we will not be quote, left hanging, and that work will be coordinated by 2 Rivers Group. Last call made to Erin on 8/8/22 @ 11:48 AM EST- No return call is ever received. Emails sent 7/22, 8/5, and 9/6. No reply received any email. Text messages are sent to Erin on 8/5 and 8/8. No reply to either message. Homeowner gives up on contact with Erin. Last call made to Scott on 8/24/22 @ 10:20 AM EST- No return call is ever received. Text messages sent to Scott on 9/6/22 pleading for a reply, who confirms that a third party roofer will be going out with 2 Rivers construction manager. Site visit completed on 9/9/22. Neither construction manager, Scott, Erin, roofing consult, or anyone else from 2 Rivers attempts to make any contact with the homeowner to discuss invoice, damage, or plan. Text message sent to Scott on Wednesday September 28 asking for update. No reply. Text message sent to Scott on Friday September 30 asking for update. Again, no reply. Homeowner calls family to help with leak that now involves multiple rooms, hallway, and will require daily evaluation to prevent additional destruction. Pans placed, towels placed."

"Straight forward and efficient, great communication, costs transparent. When presented with challenges of temporary electricity outage was resourceful and creative to get the job done even more than predicted. Cleaned up after work done. Respectful and honest. Would highly recommend! I should have had them do this work years ago, glad I worked with Luis & Steve!"

"Jeff explained everything in advance, answered all our questions and delivered on time and on budget. Would highly recommend Bio-Tech. "

"They did a prompt professional job. I received the report in about 7 days. Mold was found in the air due to high humidity in the air. All of this seemed OK but then I was forwarded to the Biocide company that tried to get me to buy a DIY mold remediation kit. There a time pressure to buy the kit for the best price at $2400. They said the nature of the mold would require a hazardous work fee from any remediation company that would cost from $12,000 - 18,000. This is when I started questioning the service I received. My pulmonologist also looked at the test results & said the mold levels did not seem too bad. Also, the humidity readings on my house thermostat did not read the high level that the report stated. So, I do not know if there was any value with the service & I am not sure if I would recommend them. The only way to really find out would be to call in another testing company but I did not want to spend another $660. So, I had the remediation work done for $1900 & was satisfied."

"I can’t express my gratitude enough for what this company did for my mother. Having an electrical fire at her house was scary enough. They were there from the moment we needed them and guided me through the entire process and made me understand each step. CuzWith precise efficiency they started the process of the cleanup that day and finished the projects In two weeks time. They were very professional and had great communication and customer service. I highly recommend this company above all."

"I paid this company $600 to test the air in my detached garage. The results showed Cladosporium, which many professionals told me is extremely common. What happened next was one of the most uncomfortable experiences I’ve ever had with a home-service company. They sent me a remediation proposal for over $45,000, and in my personal opinion the scope, tone, and sheer intensity of the warnings felt completely disproportionate to the situation. The estimate was filled with pages of dramatic health claims that, to me, came across as fear tactics rather than professional guidance. When I asked questions, the owner was extremely rude and dismissive on the phone. The whole thing felt pushy and uncomfortable. After leaving an honest review, things escalated in a way that shocked me. The owner contacted me and offered a refund only if I signed a notarized disclaimer that he drafted. I personally found that very unusual, and I chose not to sign anything. What concerned me even more was what happened next: after I declined to sign the document, a negative review suddenly appeared online about my wife’s business — at our home address — claiming she had done work for him and stolen $600 from him. In my experience, this was completely untrue. My wife has never worked for him in any capacity. In my personal opinion, it felt retaliatory and deeply unprofessional. I ended up getting several second opinions from other mold professionals, all of whom felt the quote I received was excessive for what was found. Based on my experience with the customer service, the tone of the estimate, and the way things unfolded afterward, I would strongly recommend that other homeowners get multiple quotes before agreeing to anything. In my personal view, the way this situation was handled was alarming, unprofessional, and not in the best interest of the customer."

"AMS is our HERO. The city sewer backed up and filled one third of our basement just before kickoff on Super Bowl Sunday. By halftime George had arrived. He calmly assessed the situation, and set up a time to return the following morning. His workers were polite, professional, and meticulous, and did an unbelievable job of cleaning up a horrible mess. By the end of the day the damaged items, sewage , and much of the smell was gone. Huge fans and a germ-killing ionizer ran for three days. When they were finished the floor was bone dry and absolutely clean. It occurred to us that the floor could not have been better cleaned if it were being prepped for painting. So we will be doing so. AMS has innate integrity and a wealth of knowledge across a wide spectrum. Any project can be entrusted to their competent hands. Chester and Jean Lehmann"

"They were very thorough. The only issue I have is that they both test and remediate. I think that is a conflict of interest."