Get matched with top window a/c unit service or relocation pros in Marriottsville, MD

"Saved me $$! BGE home checked my furnace and said I needed to replace lots of stuff. Doug came out and identified the real problem and saved me hundreds of dollars. Definitely would recommend this company."

"It went very well. There were only a couple of times of something went wrong, but each time they made it right and I had a lot done, so I can understand a few hiccups. The customer service they provide is outstanding. I order a lot of lights in daylight color and the service manager always makes sure they have it in stock because they come out. He also touches base with me after every job to make sure it went good. The price is up there, but I can promise you, you get what you pay for."

"We have been thoroughly satisfied with the Holtzople team. From Corey in service to Austin, who handled the estimating for our new HVAC unit, and finally to the installers, Eric and JT, the level of professionalism demonstrated by the entire team has been exceptional. Throughout the years we’ve worked with Holtzople, we’ve consistently felt well cared for—something that’s becoming increasingly rare with vendors. I highly recommend them for service or any HVAC needs you may have."

"Henry initially was going to do the work on Memorial Day saying he worked all the time. After discovering that his supplier would not be working on Memorial Day he rescheduled to the following Friday and voluntarily knocked $200 off the price. Friday arrived and Henry & crew did an excellent job removing the old unit and installing the new unit. A week or so after installation I noticed some weird noises when the AC ran. They tracked down the problems to parts of the old system that they had not touched. System is now performing well. Would highly recommend to anyone."

"Had to pay an arm and a leg for weekend night service but had no other choice. Plumber on call was cheerful and friendly, explained the problem and solution, and efficiently took care of the it at 1 AM on a Saturday night. Had to ask a couple of times, but they eventually accepted our Angie's List coupon."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"He spent a lot of time explaining things and even went out of his way to help repair a humidifier. In the process, he also found a number of things to be replaced and/or repaired. Assuming my units work properly (its too cold now to really test), I think it was worth it. I was concerned when one unit stopped working during his work. He was able to find that a connection was not working and switched wires. Given all the press about AC repair vendors that find ways to break things so that they need to be replaced, I was wary. In fact, that's why I put off the inspection this long. Nevertheless, the time and effort Ivan spent explaining things to me and showing them to me made me feel more comfortable. So...a $100 inspection turned into a $550 preventative repair, plus more in the winter......but for now, I would definitely call him back."

"Broyles HVAC has installed practically everything in my house: - New AC - New outdoor compressor, including wiring everything - New thermostat Broyles is everything you want in a HVAC company: - Honest. Won’t sell you something you don’t want or need. Will make sure you understand what is the best solution for your problem both now and into the future. - Fair Value. Not the cheapest but certainly one of the most fair priced company I’ve dealt with especially considering the Master HVAC certification Broyles has. They’re certified to do any kind of HVAC work which all companies cannot claim. - Professionalism. Broyles is available within 24 hrs almost anytime I’ve needed them. They will show up as scheduled, on time, ready to work with the necessary tools. Can’t stress how nice it is to have someone who does this. I’ve recommended him for friends and have had nothing but good experiences. Anything you need HVAC, Broyles can handle it for you."

"Initial contact with the office to schedule and purchase the "deal"  (3 guys for 2 hours and a 16' truck) went smoothly and found the two employees who helped me on the two different calls I made to be polite and helpful. I got a confirmation call at the end of the week for my SUNDAY move date, which was good.  Our move was scheduled for a 12-2pm window. I was told I'd be called when the movers were on their way. At 1:45pm, fifteen minutes before the end of that window, I called the office to make sure everything was still happening. I was on hold  because "customer service was helping other customers" (or something like that) for several minutes and then it went to voice mail.  I called about every 30 minutes thereafter, hoping to get through to an actual person but realized that it was Sunday and clearly nobody was in the office. So, we just waited and hoped they would eventually show up. We had worked hard to pack and organize everything and needed it moved.  At 5:06pm I got a call from the driver saying they were on the road from the last job and would be there at 5:45pm, if that was still ok....nearly 4 hours after the END of my window. We needed to get it done, so told them to come! The 3 men were polite, efficient and did an excellent job. They weren't exactly apologetic nor did I receive an explanation for why I wasn't given a courtesy call to say they were running late. But, at that point, I just wanted to get the work done and I wanted it done in my 2 hour pre- paid time, without going over, so I didn't want to engage in a discussion about their lateness. I really have nothing but good things to say for the work they did, but I sure find it unprofessional not to give the customer a call by the end of the scheduled window to say  that they were going to be late.  I said in this review I'd use them again, but only if the work being done was on a business day, so that I could call the OPEN office to get help if there was a problem. The cost was very reasonable, the men were polite and efficient, so even with the lateness issue, I'd probably use them again for a similar job. 
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"BGE Home beat the nearest competitive pricey a couple of hundred dollars. Their representative knew what he was talking about. He, and the crew that replaced the unit, were on time. The crew worked quickly, replacing the whole unit in a few hours. They respected our home, offering some alternatives for a plant that might have to be moved to allow access to the outside unit. The rep even offered to loan us 2 window air conditioning units free, because our unit had to be replaced in the middle of a heat wave and it would be a few days until they could replace ours. (We did not take advantage of this offer, as we were going to be out of town anyway in the interim.)"