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"Brian and his team replaced several sections of my roof 3 years ago. They did a great job so when another section of my roof had some damaged shingles I called him to fix it. He called back promptly, and within a week the repair was done. Excellent service!"

"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."

"1. punctual on estimate appointment 2. three estimates were solicited all were equivalent service for product two allowed for Owens Corning or GAF and were certified as was On Top 3. The date proposed was mid October but the actual work was much sooner (low slope roof) and completed in several hours The roof has now gone through several seasons without issue. I recommended them to a friend of my wife"

"We had fantastic experience getting our roof replaced. Dan helped us out with a great presentation, and everything that was promised was delivered. The crew represented the company well with the install. We would definitely recommend to anyone looking for a roof."

"Adam and his team did an excellent job replacing my roof. Adam was attentive and very accommodating with all my questions and concerns. The team was courteous and hard workers. All areas were well maintained during and after the roofing job. I would highly recommend them!! Susan"

"Amazing company, work was done perfectly. They waited for a few rainstorms to make sure roof didn’t leak before payment. I will use them when I’m ready to replace the whole roof. Honest and reliable."

"Well, I knew it was time for a new roof. Based on its age and just looking at it, I knew it. I had put off this decision for quite a while now, but yes, now was the time to finally invest in a new roof. Would I rather spend the money on a Hawaiian vacation or perhaps a new Zero Turn Lawnmower yard toy? Maybe, but if I am thinking clearly and correctly, not really! I knew a great roof replacement would add great protection not only for the home, but for me and my loved ones. It provides peace of mind, dynamic curb appeal, and one less big worry. When looking for a new roof, I’m sure like a lot of you have or are doing, I checked around a bit and chatted with a couple of neighbors, family, and friends. I just wasn’t satisfied with the cousin’s son-in-law’s brother’s friend who can do it over a number of weekends mentality. I also wasn’t interested in some of their decision-making like those who would choose bargain basement, lowest cost options, or on the other hand that I felt had been way overcharged. I decided to conduct some online searches of my own. I found BHI online through one of those searches. I must say that I was quite impressed by what I initially read and saw about the company, their Awards & Accreditations, their Charity, and strong sense of Community, as well as their Go Green commitment. They also have an “Operation Payback” Awards program that provides a free new roof to an American Veteran every year. That was amazing, and along with their many exemplary reviews, I had to check them out further and made a call. Jim DelPrete, President came out to visit with me in short order and assessed my particular and specific roofing needs and presented all the relevant options and recommendations and some needed do’s and don’ts. After speaking with him, I was confident about their services and capabilities, the materials, and the process, steps and timeline for the job. I also felt that the project cost was very competitive, reasonable, and fair. From contract to materials delivery to house prep and to the completed roof and cleanup, the project went along quite smoothly. I am very pleased with my new roof. I really am and I would like to publicly thank Jim, Elias, Sean, Samantha, and the whole crew. Some final words to share about my experience with the BHI team and with this home improvement project in no particular order: Customer-centric, Timely, Communicative, Knowledgeable, Consultative, Responsive, Friendly, Courteous, Fair, Neat, Transformative, Attentive, Cost-effective, Excellent work, Excellent materials, Professional, Impressive. Home is Improved! If you are tired of looking at your old haggard worn out roof like I was and will be in the market looking for a new roof or perhaps other home improvement services, I strongly advise and recommend that you check out Beantown Home Improvement at [*** Link removed ***] and call them at 781-293-1417 or email Jim at jim@beantownhi.com"

"Leo and Ricardo showed up to look at the job on time and they were very professional. They evaluated all the troubled spots and took pictures. They provided a comprehensive quote within a day or two complete with the photos they had taken. I had a few questions on the quote which May in the office tried to answer. Once she was unable to answer some of these questions she had Leo and Ricardo call me. May is very easy to get in touch with but Leo and Ricardo are a little more difficult to reach since they are out in the field all day. Once I approved the quote the were at the house the next day to erect scaffolding. They also were expecting a deposit from me which was never made clear so there was a little confusion there. Our house was built in 1884 so after they started work they discovered the roof was in worse shape then they originally anticipated. They were quick to send photos of the condition of the roof but I was never given a firm price as to what the additional costs would be. They completed work in 3-4 days and clean up was done professionally. The additional work they needed to do was significant and I was never fully made aware of what this was until I received the final bill. I trusted Farina that the price Farina billed me on the additional work was fair. This is based on the other quotes I received from other roofers-all of which seemed either too simplistic of a fix or far too comprehensive and expensive considering the size of the leaks."

"Had my roof replaced.LCT was able to get the job done in a short period of time which was very important."

"- Very prompt, professional service delivered at a great price on our Newton expanded bungalow. - Owner, Brian (in business for 25 yrs) assessed/priced job and, with on-site job supervisor, was available at every stage of job completion. - I requested 4 references which Brian gave me at random but said he doesn't call former customers in advance of such requests so wasn't sure if I'd get call backs. All 4 references DID return my calls and all raved about Roofer's Edge/Siding work and value. - Also, work crew included professional women which I appreciated. - Policy is payment at the end of the job when customer is satisfied. - Will definitely use again for siding and or windows given this roofing experience."