Get matched with top stone slab countertops repairers (granite, marble, quartz, etc) in Maryville, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"I was given pricing over the phone with dimensions I provided and the color choices from the company's website. I had a large bathroom countertop and a tub surround that was swirly pink and white cultured marble put in by the previous owners and another large countertop in the guest bathroom that had yellowed over time and always looked stained. Both counters were just outside of standard measurements, so I would have to order something custom-made as a replacement. When I saw the Big Deal offer for this company, I thought I'd try it. The results were fabulous; I wish I had done it sooner and not lived so many years with the ugly counters! I wanted just plain white for the pink tub and vanity, but since the other counter was in our guest bathroom, I went with the stone look product to dress that up a bit more. The stone coating is an upgrade and I paid an additional $50 for the that counter, but it was well worth it. 
The technician, Cory, came over and prepped all the surrounding areas by taping plastic on the walls and door frame. You can leave your hardware on and they will tape over it, but I chose to remove it the night before to get the product completely on all areas and frankly, was worried it might get on the faucets and I'd have to replace those, too. That was a needless worry when I saw how carefully Cory was protecting all the other surfaces. It took him one entire day to do all three areas and yes, it stinks. I kept the windows open and doors closed on those two rooms and had fans blowing so that helped some. The first two days there was a pretty strong chemical smell in the house, the third day not so bad and then I didn't notice it after that. The white coating has a bit of a glossy finish to it and is very smooth, but I noticed some slight bumps that looked like air bubbles from the "paint." The stone coating has a more matte finish and is textured. Cory had said I should wait a couple of days to see if the bubbles diminished and if they didn't, I could call for a follow up sand and smooth appointment. They were still bumpy so I called and he came back out the following week. I showed him my areas of concern and he smoothed them out and buffed out the shine. It looked like I had put in completely new surfaces instead of just a coating. 
There were no chips or gouges in these surfaces so I cannot attest to how the coating would work on damaged areas. Also, I cannot tell you about their longevity, but there is a 5-year guarantee for the  durability and cleaning has been a breeze. I had two new bathrooms in one day! 
I would also like to comment on the professionalism Cory demonstrated. He answered all my questions and explained the process clearly in a calm and respectful demeanor and addressed my concerns regarding the chemicals and my children. I really appreciated that.
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"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

It is our mission to provide excellent workmanship and complete customer satisfaction from start, to completion, of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"From the beginging plans they were creative and helpful. they were able to take our converstaion and create a rendering that exceeded our expectations. 
The Contractors they used were timely and very polite. They fulfilled the design and created a space that was exactly what we were looking for. The materials used were just as promised. Quality of cabinets was good. They were able to fit the countertop to the space we had wonderfully and made the space exceptionally functional. The work space was kept clean and was minimally obtrucive to our daily lives throughout the project. OUr expectations for the project were deffitniltly reached and many aspects exceeded our plans. 
i would deffinitely use the Kitchen and Bath Depot again. From begining to end they were available and timely for questions and concerns to be resolved.
Thank you Barry for a basement space we will get years of entertainment from.


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"They showed up on time and did the job i asked.  The work looked great when they left and for a few weeks after but now seeing the new grout starting to seperate from the countertop again.
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"Very good service-picked up/cleaned up was there when they said they would be review 7428622."

"When rehabbing our new home, we contacted Castle Rock for a bid on new windows, soffit, and fascia board.  The salesperson, Matt, responded immediately to our request to meet and review the various product options.  He was punctual, very courteous, and knowledgeable about the full array of products the company carries.  In addition to printed materials describing the products, the software he had that allowed us to compare various options, styles, pricing, etc. was very helpful.  Matt came to the house two more times as we explored various options for replacing the existing windows and looking at various configurations that would fir in the existing casements and where we were replacing a door with windows.  His knowledge and experience were invaluable to us from a design perspective while working toward "the look" we wanted for the home.  We then went to the showroom and met with the Manager, Jamie.  He was also very helpful and showed us all of the options and styles we were considering "hands-on".  We did look at other companies but decided working with Castle Rock was our best option.  Matt ordered all of the windows and other materials and everything arrived within the scheduled time frame.  Matt worked with our General Contractor to arrange for the materials to be delivered and installed in a manner that facilitated the project staying on track and not disrupting other contractors.  The windows arrived and were perfectly installed on the date promised.  The installers did an excellent job.  The soffit and fascia work went similarly and we had discussions with Matt about some ways to improve the installation as the job was underway and the work order was adjusted accordingly.  After all the work was complete, we ran into two minor issues.  With the heat and drought, a couple pieces of the soffit separated slightly due to the backing to which they were attached moving.  We called Matt, he came and looked at it, and a repair was completed within a week on the day he promised.  The work looks perfect again.  We also had a small circular ding in one of the windows (possibly from debris hitting it during a storm?).  When we called Matt and asked him how to proceed with the warranty, he told us how to find the serial number on the window and to call the office.  They ordered the replacement window that day under the warranty.  It arrived quickly and we went and picked it up and installed the replacement-a perfect fit.  Start to finish, Matt and his colleagues at Castle Rock did a great job for us and they will always be our first choice for the types of services they provide that we may need."

"I originally planned to hire Modern Marvels to demolish my garage (which was leaning quite a bit to one side and needed to be winched over and one wall rebuilt) because the repair bids I was getting were too expensive. Chris told me they could repair the garage, as well as put on new siding, for not much more than the demo bid. They were extremely easy to work with, fast and communicative. They also did a good job. Would recommend!"

"Wade did an amazing job on my home. He turned a weed infested patio area into a beautiful patio. the stamped concrete and fire pit are amazing and i can't wait to use them. He also remodeled my lower level which had old paneling through out. it is now a beautiful space that i enjoy using now. Before, I only went into the basement to get to the garage and wash clothes. Now I use it as my main living area. I had guests who stayed in the basement bedroom for two weeks. They had nothing but good words for how the space (den, bedroom, and bar) had been transformed. The quality was outstanding too. Wade's team also landscaped the outside with a beautiful border and rocks. I have received numerous comments from the neighbors on how good my lawn and landscaping looks. My yard has never looked better!! I am very happy with the work that has been done on my house and will be calling Wade if I ever need work done in the future."