Get matched with top tankless water heater repair pros in Masontown, WV

"Mr. Cutlip responded promptly to my phone call, was on time to the appointment, and completed the required work quickly and efficiently. I'll be calling him when it's time to service the heater."

"Wonderful. Incredibly nice man, took care of our problem quickly. He also fixed our water heater at the same time. We will definitely hire him again."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"Service guy came as scheduled. Sent his "service" requirements to home base Home base calls back and lists, a very long list of what needs to be done and a very long list of what is not covered and what each item costs. The overall cost was outrageous and they weren't willing to give it to me in writing. Everything I had to pay for was overpriced, of course! They told me my other option would be to purchase my own water heater and they would reimburse me for what there water heater would cost, but no reimbursement for Labor, building permit, or any upgrades required by the local building department. The requirements of the building department were minimal. I went to Home Depot and had them do the installation and saved many hundreds of dollars. Lesson learned, have AHS do simpler repairs that don't require municipal building department approval. Have AHS pay for the equipment, and purchase installation from a trusted local installer."

"Jodi was the only contractor to be prompt and detailed with his bid. All others talked vaguely about what they were going to do (maybe to add money later on?) or just didn't come back because maybe it was above their skill level? He was also the only one who could accurately describe the expected water damage and what could happen during the repair process. There were some bumps in the road with a worker of his who did not correctly rebuild some areas. Jodi recognized this before I had to say anything and he promised to make it right. Because of the rework he had to do, it added cost to the job but he did not pass those charges along to me. He stayed at his bid price, cutting into his own profits, and he did everything perfect. I'm not a professional carpenter but I can see good and bad work. Jodi explained everything he was doing and why. He even dealt with a couple of my special requests. He went above and beyond what most contractors would have done. He seems proud of the reputation of his business. The schedule went a bit longer than I would've liked but there some things that were out of our control that just happens when doing repairs like these. When materials were on site, work was done quickly. The special order windows had some issues with Lowes but even they took care of it.
I was nervous hiring a contractor for the first time. I usually do repairs myself but this was a little out of my range. I went to Angie's list to find a reputable contractor because I needed to spend this kind of money once and get it done right. I will definitely hire Machen Home Improvements to do repairs in the future as he has been attentive to everything I have asked.
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Bud Hypes Plumbing & Sewer Service offers residential and commercial plumbing through WV and Virginia. Our services include plumbing, gas line, back-flow prevention, well pumps, and special services. We have over 40 years experience. We are licensed, bonded and insured. Call us today to schedule an appointment.

Building Innovations Inc provides construction services and is located in Princeton WV. Our mission is to provide customers with the highest quality of construction services for a fair market price. We are a certified veteran owned small business.