Get matched with top in Matthews, NC

"From scheduling the appointment to the day of service, the professionalism of the Shine Bright staff was excellent. The gutter cleaning was performed by Nick who did an outstanding job. He took the time to explain how he would accomplish the job, showed areas of our gutters that needed repair and offered a solution. He left the areas below the gutters (all the way around the house) much cleaner than how he found them! Absolutely will hire them again and considering doing other services with them as well."

"They were very punctual, professional and finished the job with no problems"

"Very satisfied by Andre's work. I was in trouble one Friday afternoon when my front door wouldn't close/lock properly. Andre came over that afternoon and fixed it. He came back a few days later for some additional projects. Built a new crawlspace door from scratch and repaired my attic access door that was splintering. Work was A++ This guy is a customer-oriented craftsman. Highly skilled and reliable."

"I am sixty years old and can not recall having a better customer experience.  Noel Smith at Imported Stone provides a stress free environment for the potentially stressful situation of selecting a kitchen or bathroom.   There was no pressure, only a clear 'walk through' of what Imported Stone offered me.  I highly recommend this business.
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"Excellent , didn’t take long, was on time and knew what he was doing"

"Did a great job and has good work ethics!"

"Jim and his associate made two visits to my property.  The first included fixing a garbage disposal, turning on the water in the barn and providing an estimate to run new water lines to install a washing machine in the garage apartment.  This job included tying in the installed lines into my septic system.  We found Jim to be an honest man, evidenced by his candor demonstrated after conducting a simple reset and clear of the garbage disposal.  Since we just moved into the property, we are busy and did not know/research/diagnose the history of that disposal, and a man without integrity may have taken advantage of this opportunity to make a quick buck.  This is not the case with Gentile Plumbing.  He knows the value of providing fair, high quality service to his customers.  We concluded from this episode that he clearly is focused on building long term, mutually beneficial relationships, and that his business will continue to thrive and grow.  He understands that making a quick buck usually leads to losing customers when they inevitably discover that they were overcharged for unnecessary services. We appreciated this approach.  The second visit was to conduct the more complex and extensive retrofit for the washing machine.  Jim and his associate were on time, professional, courteous and respectful.  They completed the work in a timely and non-invasive manner (we had family visiting, and it did not throw off Gentile Plumbing in their focused manner in executing the job).    Jim also had to make a few adjustments as they proceeded with the job, but at no point did he try to re-cut the deal.  I would highly recommend Gentile Plumbing for anyone who needs plumbing services, as I am sure that they will receive professional work done at a reasonable price.  Well done!
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"I had such a great experience with Tore'! He arrived exactly on time, took the time to listen to my problem with the plumbing, and then asked several follow-up questions. When he got to work, he was diligent and kept me updated on what was happening. Tore' got the repair done,made suggestions on how to prevent issues in the future and recommended a new garbage disposal to replace our rusty old one. Oh! And he also had a milkbone for my dog! Great experience with a fantastic service provider. I highly recommend Tore'!"

"They did a couple of things. One was moving a bathtub drain. I was not all that pleased with it. The other thing was a couple of sinks. I guess I had installed the main part of the sink, and they were to go up underneath there and put in the U trap and all that stuff. I was kind of not all that pleased either. Now, on the second part, some of that stuff that had not been found out about until later. What I had noticed when he was putting in the stuff underneath, he had to take loose the p trap, and it goes into the wall. Well, he had used a tool to cut out part of the wall where it goes back in there, so he can get his pipe wrench to go around the nut and what that did was it left a wider hole. I didn't notice that until just a few months ago, really. A neighbor was downstairs which is where the half bath is. I had some folks there. They had the crawl space open, and I had the little cabinet door open underneath there and I saw the light. I said, where is that light coming from? Like I said, he put the tool and widened the hole and failed to cover it back up with something. With the original tool of the p trap devices that was on there, there's a silver cover over the hole that covers. He wanted to use his stuff. He widened the hole a little bit and he didn't cover it back up, he left a hole there. Therefore insects and whatever can get through it. I didn't go behind there and check. I had purchased a big deal; part of it was that. Then, I paid an additional sum also, which I thought was too high, but I let it go. I actually started to complain about it later because I was pretty upset about the choices. I only had one or two plumbers, but nobody's ever had a problem cleaning a slow drain. he claimed he was afraid to use a larger tool because it may do some damage. Nobody else said anything close to that. I said, I called a couple of plumbers before and it was like a two-second job, they just take that tool put a little pressure down there and it was done. So, he's trying to do it basically like I would do it by taking a plunger, taking the contraptions off and plunging it. Nobody has ever tried that before. After he had left, I did some work on it myself and I got it working better than he had. Overall, I wouldn't give him no more than a "C". On responsiveness, I mean when I called them; they came within a reasonable time. I would kind of be hesitant to use them again."

"Since Albert is a contractor and has the responsibility to clean up a job site...he did not complete the job as required.  In turn, I paid to have the debris removed for $157 and change.....Albert needs to remimburse me for the expense I incurred as a result of his failure to remove the debris as required by being a contractor.
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