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"Much needed shower replacement"

"Actually, I have utilized this company for all home needs. My newly installed HVAC had a hiccup. Micah showed with a cape with the company logo on his chest and ensured proper and long term functioning. He also ensured we knew each step of the way to resolve the issue."

"Nathan, John, and austin came and installed our front entry door, they were very professional, quick and witty. They did a great job!"

"Great service, fast installation, and very helpful in answering follow-on support requests "

"I contracted Footprints to handle my bathroom floors a couple months ago. I emphasized zero grout line on the tile and was informed it was not a problem. The day of installation, my handyman showed the team lead an example of the zero grout that he did in the shower. The team lead took a look and walked away. They notified me when it was complete and when I came to look, I saw a 1/8â grout line. I also noticed that where they tiled part of our bookcase, it wasnâ t installed at a 90° angle and didnâ t tie into the bookcase. It was a huge gap between the tile and the actual bookcase. I was obviously not happy because it was far from the expectation. It was clear that the job had been rushed, so we discussed redoing the work. The owner wasnâ t happy about it, I was given an offer of a discount to accept it as is. I was also informed that zero grout wasnâ t feasible. However I did my research and found that 1/16â was, which I wouldâ ve elected to go with had Iâ ve been given the option from the get-go. The owner ultimately did the right thing and approved redoing the job. He before the crew came back I noticed some of my Dewalt batteries missing. My handyman, who had been working with me for the past year, has kept his tools on site for the entire time, informed me that he had multiple things either used or missing, and he decided for the first time in a year to take his tools with him before the tile crew came back. During the time when these things went missing there were no other crews on site and the flooring company had direct access to the areas where these items were stored. I informed the project manager but there was really nothing that could be done without actual video evidence. We go a year without anything going missing then suddenly things go missing when this crew comes to the site. Anyhow, the crew comes back to do the job the second time, they were not happy about it at all. They were wanting me to go with some other option instead of redoing the job, which didnâ t seem like an equal solution. After redoing everything at 1/16â , The job looked okay at first glance. It certainly looked better than it did the first time, but thatâ s looking from a distance. As time has gone by, we have noticed other tools that they used or splatters on the freshly painted ceiling where they mixed grout. Worst of all, when installing the toilet in the master bathroom, we noticed the floor is completely not level by a mile. When they came back the second time, they decided to not remove all of the material from the first job and simply tile over the old grout. The entire room is completely unlevel and weâ re now struggling with installing the toilet and the doors. Additionally, the wall that was tiled in the living room was also not level. Our fireplace will not slide in properly be because the wall is not level. Thereâ s a 1â gap between the tile and the fireplace, itâ s terrible work. I donâ t even know what to say at this point. I do believe that the owner of the company is an honest businessman, I did get that sense from speaking with him. However it seems as though the installers that he contracts are problematic and donâ t necessarily take pride in the work. The jobs were rushed to get paid and that was it. I probably shouldâ ve checked the floors more thoroughly but I trusted they did it right. RESPONSE TO THE OWNER INFORMING ME THEY WOULD BE HAPPY TO HONOR THE WARRANTY I reached out as the owner said to. Even though they are acutely aware that the tile is completely unlevel, they are not willing to fix it because it would need to be completely redone and that's not something they are willing to do. When the owner decides to honor the warranty, I will update my review."

"Easy to work with, no issues."

"Quality Remodeling is exactly that, quality. Matt the estimator came to my house and provided us a price detailing everything we said we wanted done. It wasn't the lowest price, but very fair. There was no high-pressure sales tactics, no one year, one month, and today's pricing. Everything was explained up front. Our project manager was great, keeping us informed at every step. The installation team was clean and excellent asking us any questions we had concerning grab rail placement. The bath was transformed into a much more friendly environment with a fiberglass tub enclosure replaced with a beautiful and functional walk-in shower. I highly recommend Quality Remodeling for the quality of their work and customer service. They provide great value for the money."

"Southern Plumbing of VA came two hours after the window quoted. The two plumbers were professional. They communicated the issue clearly but sought to overcharge me because it was emergency plumbing. There was a clog between the house and the street. They quoted me over $1800 to run a snake 50ft. I told them that was an outlandish price and he said he'd make a call. 30 seconds later he came back with $950. I'm not sure how he was able to drop the bill 50% that quickly if the original quote was accurate. It seemed like they were trying to take advantage of a bad situation. Even he made a comment "well you need your toilets". They arrived, did the work and had left in about 40 minutes."

"Took much longer than expected."