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"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Keith was great, very helpful throughout the process and his work was very well done."

"They provided great service for a great price. They did everything they said they would do, and I would highly recommend them."

"Shawn Thompson did a great job diagnosing our AC issue and repairing it promptly. He is an above-and-beyond the call of duty kind of guy who came out after hours to help us out during a heat wave. I couldnâ t recommend him more highly."

"Very professional and very good work, super recommended!!"

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."

"I had a tune-up scheduled for Saturday 10-2. They called Saturday at 9:40 AM to cancel and reschedule because they were too busy. Obviously they make more money on service calls than their loss leader tune up special. Pretty sure they were hoping our system would not work and we would need a more expensive service call. Don?t waste your time and money on their shenanigans "

"They know what theyâ  re doing. Help consumers through the whole process."

"Do not use this company! The have horrible service! Their technicians do not know what they are doing. They will never show up on time and will not keep you in the loop on what is going on. They took 3 months and charged me $2000 too, and never fixed my AC. Eventually, they said I need to replace it after spending all that money. They also left a huge mess in my house. I could never get in touch with anybody from the company or the technician."

"I recently worked with Trust1 Services and the experience was fantastic. A technician came to my home and informed me that my system was outdated and broken. They provided me with options to either repair or replace it, but without any pressure. We decided to go with the replacement as it was the more economical choice in the long run. During the process, the owner, Anthony, stopped by to check on the job and express his gratitude for our business. He even brought pizza from Town Spa after learning that it was my favorite place. Anthony shared some stories about how he got started in the business, making the entire experience even more enjoyable. This was hands down the best experience we have ever had with a contractor. The work was exceptional, and the overall experience was amazing. Anthony truly impressed us."