Get matched with top drain line breakage camera locaters in Melrose Park, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"I had a stubborn drain clog that was causing water to back up in my sink, and I couldn't be happier with how it was resolved! The service was quick, professional, and effective. The technician diagnosed the problem immediately and used the right tools to clear the clog thoroughly. Now my drain is flowing smoothly again, and I couldn't be more satisfied. Highly recommend for anyone dealing with stubborn drain issues!"

"It required a couple tool changes and the entirety of the initial hour that was quoted, but they successfully cleared the blockage and got the drains running like new again."

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"It went great! Patrick came out on a Saturday to see what was causing my line to back up. He used his camera to find mud in a section of my pipe indicating some type of crack or break. Gave me my options for fixing it. He started his repair two days later on Monday and finished up today, Wednesday. They dug roughly, a 4ft by 3ft hole to get down to the pipe and ended up digging two more feet towards the basement to ensure that they connected the new pipe to a solid piece of the existing pipe. Very competitive pricing, I called two other plumbers who were both higher priced by at least 2K and didn't offer as good of a warranty on their work. Very knowledgeable, able to help me understand how my whole sewer system works. Very professional, got the permit with the city, busted the work out, got the job inspected by the city and Closed up the hole. Patrick and his crew were also able to remove a piece of cable that someone previously broke and left in the pipe ( from that machine that rods your line). I highly recommend Patrick and his crew. The peace of mind is priceless! Thank you!"

"We have had problems with our sewer line backing up for the past 17 years. Would always call different rooder router company's to get it unplugged. Used to have to do it at least twice a year and then it turned into 3 or 4 times a year. The last guy we had told me he was going to have to rip up my floor in order to fix the problem. I was beside myself.... Then about a year and a half ago I got the name of J&S plumbing from my brother in law who used them for the village of Arlington Heights. He told me to call and ask for Brian (Buck) and get a 2nd opinion which we did. Brian put a camera down the sewer line and saw that the pipe under ground was broken and replaced it for us. No other company in all those years even bothered to put a camera down there to see what the problem was. Brian suggested we get the line hydro jetted when the weather broke. We had no problems with the line for about a year and a half and the sewer backed up again. We called Brian and he sent Daniel to hydro jet the line. Daniel came with two other guys and got my sewers all cleaned out. He was kind, honest and friendly. I would recommend J&S Plumbing to anyone who wants to be treated fairly with great customer service. If there was more than 5 stars to give I would give them more. They are an honest, fair company! Thankyou Brian and Daniel its a relief to know I can count on you to help me when needed! Colleen"

"Patrick came out within two hours and explained all the possibilities and what it would cost. Upon clearing the drain and inserting the camera, he discovered a cracked pipe. He explained what my options were. I hired him to replace the pipe. He immediately went to City Hall for the permit, began work the next day, and had it completed before Christmas Eve as promised. Throughout the whole process, he was very knowledgeable, honest, and professional. I would definitely hire him in the future. I felt respected and not taken advantage of."

"The team did what I needed, a kitchen faucet installation and repair of leaky supply lines. Perfect job, clean, very detail oriented. Timely. Will definitely book another plumbing job with them."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"Tub drain was severely clogged. Thomas quickly and efficiently unclogged the drain and ensured that everything was running smoothly. He cleaned everything up afterwards as well. I will definitely be calling them again when I need a plumber."