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"Mr. Jim Ferrell was very helpful and informative. He was prompt. He erased the virus and added free virus protection."

"Initial installation was flawed, they had to come back out twice to get it fixed right. The last guy; believe his name was "Matt," was very good."

"The provider was very courteous and clean on the first visit when they diagnosed the AC problem and quoted the furnace/AC units. After selecting units and signing the contract for the new furnace and AC, the provider said that they had to put a sign in my front yard. I disagreed with the provider and said that the sign was not part of the contract. We haggled for a bit and came to the agreement that the provider would put the sign in my lawn and I would immediately removed it and put it in my garage until after the final service was complete and the provider would take the sign back.
The installation of the AC and furnace went smoothly. Again the installers were very courteous, punctual, and fast. During the installation, they cut some PVC pipe and didn't vacuum it up. I was disappointed that they made the effort to wear booties on their shoes, but couldn't pick up their trash.
Also, the installers removed the maintenance history sticker of the adjacent water heater and put their logo sticker on the water heater. At no time during the install or quote was the water heater even discussed. Now I have lost the maintenance history for my water heater. I feel that it was slightly arrogant of the provider to tag other equipment.

I talked with the service provider about my complaints, and they apologized and offered to inspect my water heater for free and post a new maintenance history on the side. They scheduled the visit on the same day as a previously scheduled duct cleaning. The inspection and duct cleaning went well. The cleaning crew were very courteous and explained the duct cleaning process clearly."

"Our A/C was installed timely and with no issues."

"A quick and Professional install. These guys were awesome!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!\n\n

"Highly recommend. Jesse returned my call the same day and ordered and installed my furnace within 2 weeks. I would definitely do business with him again. A+"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

The Cool Guys Inc. is owned and operated by Jerad J. Bower. In business since 2017. I have been in the HVAC trade for 18+ years and well qualified for any HVAC issues at hand.

At Custom Air Care with more than 33 years in the business we focus on the safety and efficiency of our customers' heating and cooling equipment. Our goal is to provide our customers with honest, quality heating and cooling service, maintenance and installation. Doing so with proper maintenance and testing of the equipment to extend equipment life as well as our customers comfort and air quality. We offer a 5 year Parts and labor Guarantee on all service repairs from the date of installation.\nExcludes: Refrigerant, Coils and Acts of nature causing the failure.\n