Get matched with top tankless water heater repair pros in Merrifield, VA

"Needed to repair or replace my tankless electric water heater. Many other companies refused to even take a look. Worked with Andy, had to get mine replaced but did it quick and very professional."

"We so much appreciate the same day service call, water heater check, inspection of other plumbing systems, and the water heater replacement. John's visit was outstanding in every way. The quality of his work was superb, even though the total job was not an easy one. We would go far out of our way to have John's services again, or to strongly recommend his work for anyone we know."

"Great! They came promptly and quickly repaired the problem."

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Excellent. Two separate teams came; one for AC and Furnace; second for Tankless hot water heater; Minor toilet repair also done at no extra charge, including a follow up service call to install new toilet flush handle, also at no charge."

"Darren, the Salesman, was extremely knowledgeable and helpful. Very low pressure sale tactics, but laid out all of the options for you. The crew came and finished installing a new heat pump and heat exchanger in a half day and then another individual returned the next day to install a new water heater. Great communication and attention to detail every step of the way! Would highly recommend!"

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"This company went above and beyond working to get us water without digging a new well as other companies suggested. I will hire for any and all plumbing I may have in the future because I know they will do the job right and not walk away until completed."

"They replaced the hot water heater the same day we called. Excellent service but pricey. $2000. Only reason for not giving 5 stars all around."