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"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"DO NOT USE 128 PLUMBING We have had a lot of work done on our house since moving in a few years ago and have worked with countless plumbers, contractors, electricians, etc. Everyone does the job a little different but they do what you pay them to do, and generally do it well. 128 Plumbing is the absolute exception. We have had them out 3 times now, and need a 4th but are going to foot the bill with a new plumber just to keep them from messing up anything else. We hired them to replace our water heater, simple enough. It was pricey and they did up sell on some expensive add-ons but nothing beyond what most in the area charge. Day of install, no one shows up in the assigned window. We call after another 2 hours go by and they said they forgot we were on the schedule...? After we insist they need to come as we have no hot water and I took off work, 2 disgruntled guys show up at the end of the day. The two guys that came were completely unaware of the PEX system in our basement. They only know pro-press. Fine, use what you know, but to not even "know of" the other connection types and systems out there? How exactly did they complete apprenticing without learning that? Then they were careless and decided to balance our old heavy water heater on our new vinyl picket fence instead of walking 10 extra feet to use the gate, breaking our fence. They also didn't finish installing the $800 leak shut off valve, and just left it turned off and unplugged - luckily I noticed, plugged it in, and got it setup online. They would rather mess with each other and get out of there, than actually do their job. A few weeks later, the valve triggers, our new tank was leaking. They never checked the water pressure and our main was too high (and had been, this wasn't just a spike). They wanted $90 to even come see what was leaking before we knew about the pressure. Then another $1400 to install an expansion tank and Pressure reducer valve (I totally get paying for this, its a new service/product, but the price is much higher than local quotes so I mention it). I put that on hold to talk to some local plumbers to see what they would charge, and come to learn, they installed the water heater wrong in the first place. The auto-shut off valve is in between our vacuum relief valve and our heater, completely isolating the vacuum relief in the exact situations you need it...a draining or siphoned heater. They want another $90 to come back and "look at it" to decide if they will fix the install they messed up just a few weeks ago. At this point I would rather pay full price to a new plumber to come in and fix their egregious mistakes and make sure my home is properly plumbed."

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

"Professional service with exceptional care. The communication from start to finish was top notch. I will be hiring this team for all electrical needs for my home."

"Great work!"

"Getting scheduled was a little difficult but I can't deduct any stars for that. Clearly Moses Electric is busy because they do quality work and the communication on getting scheduled was fantastic. I had them do four different things; they gave me a fair price and did it quickly and cleanly. They cleaned up after themselves -- no pieces of copper or wire jacketing laying around for the dog to find. I couldn't be happier."

"They were fantastic! Start to finish they were great on time and on budget!"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"Went well. He was not able to fix the original fixture, so he installed the new fixture. Took about an hour."